60-Minute Emergency Response
On-site within 60 minutes across Macomb & Oakland County, 24/7.
24/7 Emergency Dispatch
The Best Water Damage Restoration in Michigan
24/7 emergency water removal, flood cleanup & structural drying. On-site in 60 minutes — licensed, insured, and direct billing to your carrier.
5 · 109+ reviews
Licensed & insured · MI Residential Builder #262500491Experienced, Dependable Restoration Specialists
24 Hours A Day. 7 Days A Week.
What we handle
Water, fire, mold & storm restoration across Macomb & Oakland County
One accountable team — extraction through reconstruction, under one scope.
Water Damage Restoration
Extraction, structural drying, and full restoration for burst pipes, floods, and appliance leaks.
Learn moreFire & Smoke Damage
Soot and odor removal, structural repair, and complete reconstruction after a fire.
Learn moreMold Remediation
Inspection, containment, safe removal, and rebuild — to IICRC protocol.
Learn moreStorm Damage Repair
Emergency tarping, water mitigation, and structural rebuild after severe weather.
Learn moreSewage & Biohazard Cleanup
Category-3 sewage backups cleaned and sanitized with full PPE and containment.
Learn moreCommercial Restoration
Large-scale water, fire, and storm recovery with minimal business downtime.
Learn moreOr get a free estimate
Get Help Now
Describe your emergency and we'll respond within 15 minutes.
24/7 Emergency
Call Now
On-site within 60 minutes. Speak directly with our trained restoration team.
(586) 277-1069Credentialed & Independently Verified
Vetted, licensed, and backed by proof
Every credential below is independently verifiable — not a slogan.
A+A+ Rating
BBB A+ Rated
Better Business Bureau
Certified
Best Pick Certified
Independently vetted by Best Pick Reports
#262500491
MI Builder Licensed
Michigan Residential Builder
Insured
Licensed & Insured
Fully covered in the State of Michigan
Emergency
60-Min Response
Typical on-site arrival, 24/7
One scope
One Accountable Team
Extraction through reconstruction
Why us
Why Macomb & Oakland County Trusts Prime Restoration
60-minute on-site response, 80 years of combined Michigan experience, and direct billing to nine major Michigan carriers.
Trained Restoration Technicians
Extraction, drying, mold, and rebuild carried under one scope by one accountable team.
Carrier-Direct Billing When Assigned
We bill your carrier directly when assigned — you don’t front the cost.
0% APR Financing
0% APR monthly payment options — decisions in 90 seconds.
Locally Owned, Sterling Heights HQ
Locally owned and operated from our Sterling Heights headquarters.
80 years of combined Michigan restoration experience · direct billing with 9 carriers when assigned
Service Area
43 Communities Covered Across Macomb & Oakland County
Our crews stage from Sterling Heights, at the heart of the two-county service area. The warmer the zone, the closer you are to our dispatch — and the faster our typical response. 24/7 emergency water removal, flood cleanup, and structural drying near you.
FastestExtended
Drag and zoom the map. Tap any town for its coverage tier and page. Warmer = closer to our Sterling Heights dispatch, our fastest typical response.
See all 43 towns & ZIP codes we cover
Macomb County · 25 communities
Sterling Heights483104831148312Warren480884808948091Clinton Township480354803648038Macomb Township4804248044Shelby Township483154831648317Chesterfield Township4804748051Roseville48066St. Clair Shores480804808148082Mount Clemens48043Harrison Township48045Fraser48026Eastpointe48021Utica48317Center Line48015New Baltimore4804748051Romeo48065Richmond48062Armada48005Memphis48041New Haven4804848050Washington Township4809448095Ray Township48096Lenox Township48050Bruce Township48065Clinton Twp East48036
Oakland County · 18 communities
Troy480834808448085Birmingham4800948012Bloomfield Hills483014830248303Rochester Hills483064830748309Royal Oak480674806848073Southfield480334803448075Farmington Hills483314833448335Novi483744837548377West Bloomfield483224832348324Waterford483274832848329Lake Orion483594836048362Oakland Township4830648363Rochester48307Ferndale48220Pleasant Ridge48069Madison Heights48071Clawson48017Orchard Lake Village4832348324
Don't see your town? View all service areas or call (586) 277-1069.
Licensed · Insured · Family-Owned
Credentials Macomb & Oakland County Homeowners Trust
Prime Restoration is a Michigan licensed residential builder led by a certified water damage specialist.
Michigan Residential Builder
Prime Restoration
License #262500491
Insured & Licensed
General Liability
Active Policy on File
Serving Michigan Homeowners With Policies From
- State Farm
- AAA / Auto Club Group
- Auto-Owners
- Citizens
- Allstate
- Farmers
- USAA
- Progressive
- Liberty Mutual
- & more
Carrier names are trademarks of their respective owners. Prime Restoration is not affiliated with or endorsed by any insurance carrier. Always confirm coverage and limits with your carrier and policy.
Reviews
Reviews From Satisfied Prime Restoration Customers
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian Hosler
Bloomfield Hills · Verified Google review
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan Mikha
Verified Google review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed Walid
Bloomfield · Verified Google review
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam Jarjess
Verified Google review
5 · 109 Google reviews
Read all 109 reviews on GoogleMichigan Water Damage Questions, Answered
The questions Macomb & Oakland County homeowners ask us most, before they call.
Shut off power to affected circuits and close the main water valve first, then photograph every affected area before cleanup begins — documenting the original condition is one of the most important steps because adjusters need clear evidence of the loss. Call Prime Restoration at (586) 277-1069 for 24/7 emergency response and professional drying. Never wade into gray or black water without protective gear.
24/7 Emergency Response
Water, fire, or storm damage? We're on-site in 60 minutes.
Licensed, insured, and billing your carrier directly across Macomb & Oakland County — one accountable team from extraction through reconstruction.