Southeast Michigan's Trusted Restoration Company

“Sump pump died at 3am on a Saturday during that crazy storm in March. I woke up to 4 inches of water in my finished basement and honestly I was PANICKING. Called Prime Restoration and Chris picked up immediately — not a voicemail, an actual person. Crew was at my house off Schoenherr by 4:30am. They saved my basement. I cannot say enough good things about these guys.”

“Found mold behind the drywall in our master bath. My husband thought we could bleach it ourselves but it was way worse than it looked. Dave came out for the inspection and was super honest about what needed to go vs what could be saved. They had everything remediated in 3 days and the air quality test came back clean. Worth every penny.”

“Pipe burst upstairs while we were at work and water was literally raining through the kitchen ceiling. My neighbor recommended Prime Restoration and I'm so glad she did. They dealt with our State Farm adjuster directly which saved me SO much headache. Kitchen looks better now than before the damage honestly lol.”

“Small grease fire in the kitchen of my 1962 ranch off Van Dyke. Fire dept put it out fast but the smoke damage was insane, it got into EVERYTHING. Clothes, furniture, even rooms on the other side of the house. Mike and his crew brought in some kind of ozone machine and cleaned every surface top to bottom. Took about a week but you seriously cannot tell there was ever a fire. My insurance covered like 90% too which was a huge relief.”

“Hot water tank went on a Saturday morning. Called at 6am, crew was here by 7. Thats it. Thats the review. These guys are the real deal.”

“That big storm in January took a tree branch right through our roof near Lakeside Mall area. Rain was pouring into our attic for hours before we could get anyone out with a tarp. Called around to 3 companies and Prime was the only one who answered on a Sunday night. Sarah in the office kept us updated the whole time which I really appreciated because we were staying at my sister's house and felt totally in the dark. They coordinated with our roofer too. Cannot recommend enough.”

“Needed mold remediation in the crawl space to close on our house. We were under a deadline and I was freaking out that it would kill the deal. Prime got a crew out in two days, handled the full remediation, and gave us the clearance paperwork our lender needed. Saved us from losing the house honestly.”

“Dishwasher line cracked while we were in Florida for 10 days. Came home to warped hardwood floors and I just started crying. I was sure we'd have to rip everything out. Found Prime Restoration on Google and Chris came out the next morning. They saved most of the flooring with their drying equipment which was way less than the other quote I got for full replacement. These guys actually know what they're doing.”

“Electrical fire started in the garage. Smoke damage got through the whole house, up the M-59 corridor area. Prime handled everything — content cleaning, duct cleaning, the odor removal, all of it. They also walked us through the insurance claim step by step because we had never dealt with anything like this before. Dave was our main point of contact and that guy went ABOVE AND BEYOND.”

“Old drain tile couldnt handle the rain and we got 3 inches of water in the basement. Called Prime that night and they had everything extracted and dehumidifiers running by morning. Also recommended a waterproofing company for the long term fix which I thought was really stand up of them. Not just trying to get repeat business, actually trying to solve the problem. Will be recommending to everyone.”