MI Builder Licensed

Trained Restoration Technicians

Insured & Licensed

Michigan Restoration Contractor

5/5 Stars

101+ Verified Google Reviews

Typical 60-Min Response

24/7 Emergency Service

Xactimate Reconstruction Estimates

Industry-Standard Rebuild Format

Emergency Restoration · Macomb & Oakland County

Water? Fire? Mold? Storm?

We'll fix it. 60-minute response across Macomb & Oakland County.

Available now · 24/7

60-minute response · Macomb & Oakland County · Carrier-direct billing on covered claims

Tap the number to call. Or scroll to get a free estimate.

Licensed & Insured0% APR FinancingXactimate Reconstruction Estimates24/7 Available

When Michigan weather hits its extremes — burst pipes in January, basement floods after spring thaw, summer mold in finished basements, ice-dam leaks during a February thaw — you need a restoration company that's ready to respond fast and get the job done right. Prime Restoration provides dependable water damage, fire damage, mold remediation, sewage cleanup, and storm damage restoration tailored to homes across Macomb County and Oakland County, keeping you back in your home no matter what season it is.

With technicians carrying over 100 years of combined Michigan restoration experience, carrier-direct billing when assigned by the policyholder, and 5-star reviews across Google, Thumbtack, and Facebook, we're the name homeowners in Sterling Heights, Birmingham, Rochester Hills, Macomb Township, and Bloomfield Hills trust for all their restoration needs.

Or get a free estimate

Get Help Now

Describe your emergency and we'll respond within 15 minutes.

24/7 Emergency

Call Now

On-site within 60 minutes. Speak directly with our trained restoration team.

(586) 277-1069
Available now
Call now: (586) 277-1069

Step 1 · Tell us what's wrong

Pick what's wrong. We'll fix it.

Tap the tile that matches your emergency. We've handled it.

Step 3 · Why us

Why Macomb & Oakland County Trusts Prime Restoration

Licensed, certified, and committed to restoring what matters most

60-minute on-site response, 100+ years of combined Michigan experience, and direct billing to nine major Michigan carriers.

60-Minute Emergency Response

On-site within 60 minutes across Macomb and Oakland County, 24/7. Technicians carry 100+ years of combined Michigan restoration experience.

Trained Restoration Technicians

Crews trained in modern water extraction, structural drying, mold remediation, and reconstruction so we handle the full job in-house instead of subcontracting it out.

Carrier-Direct Billing When Assigned

Bills the carrier directly when assigned by the policyholder, so you do not advance the full project cost out of pocket. 5-star reviews on Google, Thumbtack, and Facebook.

0% APR Financing

Affordable monthly payment options for any restoration project. Decisions in 90 seconds for qualified applicants.

Two Michigan Offices

Sterling Heights HQ at 13854 Lakeside Circle, Suite 558, plus a Rochester office serving Oakland County. Locally owned and operated, serving Macomb and Oakland County.

On-Site Response

0 min

Combined Experience

0+ yrs

Direct Billing

0 carriers

Star Reviews

0/5

Available now
Call now: (586) 277-1069

Licensed · Insured · Family-Owned

Credentials Macomb & Oakland County Homeowners Trust

Prime Restoration is a Michigan licensed residential builder led by an IICRC-certified water damage specialist.

Michigan Residential Builder

Prime Restoration

License #262500491

Founder & CEO

Cole Hartwell

IICRC-Certified Water Damage Specialist

Insured & Licensed

General Liability

Workers' Comp · COI on Request

5-Star Reviews From Macomb & Oakland County Homeowners

★★★★★

5/5

Google Reviews

★★★★★

5/5

Thumbtack

★★★★★

5/5

Facebook

Serving Michigan Homeowners With Policies From

  • State Farm
  • AAA / Auto Club Group
  • Auto-Owners
  • Citizens
  • Allstate
  • Farmers
  • USAA
  • Progressive
  • Liberty Mutual
  • Travelers
  • Nationwide
  • American Family
  • Erie
  • The Hartford
  • Hanover
  • Meemic
  • Frankenmuth
  • Hastings Mutual
  • Pioneer State Mutual
  • Chubb
  • PURE
  • AIG Private Client
  • Cincinnati Insurance

Carrier names are trademarks of their respective owners. Prime Restoration is not affiliated with or endorsed by any insurance carrier. Always confirm coverage and limits with your carrier and policy.

Commercial Clients

Trusted across retail, healthcare, manufacturing, and property.

Prime Restoration handles water, fire, mold, sewage, and storm losses at commercial facilities across Macomb, Oakland, and Wayne County — from national-brand retail and healthcare to enterprise manufacturing and property management.

PetcoLinamarQuest DiagnosticsSomerset CollectionDental Office FacilitiesMedical Office FacilitiesProperty Management GroupsNational Retail ChainsPetcoLinamarQuest DiagnosticsSomerset CollectionDental Office FacilitiesMedical Office FacilitiesProperty Management GroupsNational Retail ChainsPetcoLinamarQuest DiagnosticsSomerset CollectionDental Office FacilitiesMedical Office FacilitiesProperty Management GroupsNational Retail Chains

Retail

National-brand retail facilities including Petco and the Somerset Collection.

Healthcare

Quest Diagnostics, dental offices, and physician practice facilities.

Manufacturing

Enterprise manufacturing facilities including Linamar.

Property

Commercial property management groups across Metro Detroit.

Client names and trademarks are property of their respective owners. Prime Restoration is not affiliated with or endorsed by the named entities; references reflect prior project work performed at the entities' facilities.

What Macomb County Homeowners Say

5.0 Stars · 101 Verified Google Reviews

3 days ago

Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills

Christian H.

Bloomfield Hills, MI

Mold Remediation
4 days ago

Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.

Nathan M.

Verified Google Review

Water Damage
4 days ago

Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.

Ahmed W.

Bloomfield, MI

Water Damage
7 months ago

Best in the game did my basement because it flooded and they left no messes clean and efficient

Adam J.

Verified Google Review

Water Damage
8 months ago

The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!

Jerome K.

Verified Google Review

Restoration
8 months ago

I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.

Sean B.

Verified Google Review

Restoration
Available now
Call now: (586) 277-1069

Michigan Water Damage Questions, Answered

The questions Macomb County homeowners ask us most, before they call.

Shut off power to affected circuits and close the main water valve first, then photograph every affected area before cleanup begins — documenting the original condition is one of the most important steps because adjusters need clear evidence of the loss. Call Prime Restoration at (586) 277-1069 for 24/7 emergency response and professional drying. Never wade into gray or black water without protective gear.

Proudly Serving the Greater Metro Detroit Area

Macomb & Oakland County, Plus the Surrounding Communities

We respond fast and reliably across Macomb & Oakland County. Whether you're in the heart of Sterling Heights, out in Troy, or down in Royal Oak, our skilled team is just a call away to keep your home protected.

Available now · 24/7 dispatch

Headquarters

Sterling Heights, MI

13854 Lakeside Circle, Suite 558

60-min on-site response
MACOMBHQ

Sterling Heights

On site

MACOMB

Shelby Township

~12 min from HQ

MACOMB

Macomb Township

~15 min from HQ

MACOMB

St. Clair Shores

~22 min from HQ

OAKLAND

Troy

~18 min from HQ

OAKLAND

Rochester Hills

~20 min from HQ

OAKLAND

Royal Oak

~25 min from HQ

OAKLAND

Birmingham

~28 min from HQ

Oakland CountyMacomb County

And surrounding metro Detroit

11+

Cities served

2

Michigan offices

60 min

On-site response

Full Coverage Directory

The closing argument

Macomb & Oakland County's Best Restoration Company

Backed by a proven reputation for 60-minute emergency response, trained restoration technicians, carrier-direct billing when assigned by the policyholder, and 5-star customer reviews across Google, Thumbtack, and Facebook, Prime Restoration has become the go-to choice for homeowners across Macomb County, Oakland County, and the surrounding Metro Detroit area.

Available now · 24/7 · 60-minute response

Available now · 24/7

Need Emergency Restoration?

Don't wait. Every minute counts when it comes to water damage, fire, or mold. Call now for immediate 24/7 emergency response anywhere in Macomb & Oakland County.

Macomb County · Oakland County · Metro Detroit