(586) 277-1069
24/7 Emergency — Tap to Call
Services
Water Damage Help
Service Area
Company
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Trusted Restoration Experts Serving Macomb & Oakland County Homes Year-Round
Your Recovery Is Our Priority
When Michigan weather hits its extremes — burst pipes in January, basement floods after spring thaw, summer mold in finished basements, ice-dam leaks during a February thaw — you need a restoration company that's ready to respond fast and get the job done right. Prime Restoration provides dependable water damage, fire damage, mold remediation, sewage cleanup, and storm damage restoration tailored to homes across Macomb County and Oakland County, keeping you back in your home no matter what season it is.
With technicians carrying over 100 years of combined Michigan restoration experience, direct insurance billing to every major Michigan carrier, and 5-star reviews across Google, Thumbtack, and Facebook, we're the name homeowners in Sterling Heights, Birmingham, Rochester Hills, Macomb Township, and Bloomfield Hills trust for all their restoration needs.
Licensed & Insured • 0% APR Financing • Xactimate Scope Documentation
(586) 277-1069Get Help Now
Describe your emergency and we'll respond within 15 minutes.
24/7 Emergency
On-site within 60 minutes. Speak directly with our trained restoration team.
(586) 277-1069Your Recovery Starts With Prime
From emergency mitigation to full reconstruction, our crews handle every restoration challenge with skill and care.
Complete emergency restoration for homes and businesses
Licensed, certified, and committed to restoring what matters most
On-site within 60 minutes across Macomb and Oakland County, 24/7. Technicians carry 100+ years of combined Michigan restoration experience.
Crews trained in modern water extraction, structural drying, mold remediation, and reconstruction so we handle the full job in-house instead of subcontracting it out.
Direct-billed to State Farm, AAA, Auto-Owners, Citizens, Allstate, Farmers, USAA, Progressive, and Meemic. 5-star reviews on Google, Thumbtack, and Facebook.
Affordable monthly payment options for any restoration project. Decisions in 90 seconds for qualified applicants.
Sterling Heights HQ at 13854 Lakeside Circle, Suite 558, plus a Rochester office serving Oakland County. Locally owned and operated, serving Macomb and Oakland County.
Licensed · Insured · Family-Owned
Michigan Residential Builder
Prime Restoration
License #2102219842
Combined Field Experience
100+ Years
Across the Prime Restoration crew
Insured & Licensed
General Liability
Workers' Comp · COI on Request
5-Star Reviews From Macomb & Oakland County Homeowners
5/5
Google Reviews
5/5
Thumbtack
5/5
We Direct-Bill Every Major Michigan Insurance Carrier
State Farm · AAA · Auto-Owners · Citizens · Allstate · Farmers · USAA · Progressive · Meemic
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
The questions Macomb County homeowners ask us most, before they call.
Shut off power to affected circuits and close the main water valve first, then photograph every affected area before cleanup begins — documenting the original condition is one of the most important steps because adjusters need clear evidence of the loss. Call Prime Restoration at (586) 277-1069 for 24/7 emergency response and professional drying. Never wade into gray or black water without protective gear.
Yes — sudden and accidental water damage is typically covered by most Michigan homeowners policies, including burst pipes, appliance failures, and ice-dam roof leaks. Flood damage (rising water, storm surge, groundwater seepage) is generally excluded and usually requires a separate NFIP flood policy. Sewer backup and sump-pump overflow generally require a separate water-backup endorsement, which often runs around $40 to $150 per year and is worth reviewing with your agent if you have a finished basement in Macomb County. Coverage decisions are always made by your insurance carrier.
Mold growth begins within 24 to 48 hours on wet drywall, carpet, wood, and insulation. In Michigan winters, pipe bursts often go undetected for hours while homeowners are asleep or at work — by the time the water is discovered, the 24-hour mold clock is already running. This is why emergency professional structural drying matters: every hour of delay adds mold remediation costs that average $2,500 to $6,000.
Proudly Serving the Greater Metro Detroit Area
We respond fast and reliably across Macomb & Oakland County. Whether you're in the heart of Sterling Heights, out in Troy, or down in Royal Oak, our skilled team is just a call away to keep your home protected.
Backed by a proven reputation for 60-minute emergency response, trained restoration technicians, direct insurance billing to every major Michigan carrier — including State Farm, AAA, Auto-Owners, Citizens, Allstate, Farmers, USAA, Progressive, and Meemic — and 5-star customer reviews across Google, Thumbtack, and Facebook, Prime Restoration has become the go-to choice for homeowners across Macomb County, Oakland County, and the surrounding Metro Detroit area.
Call Now — (586) 277-1069Don't wait. Every minute counts when it comes to water damage, fire, or mold. Call now for immediate 24/7 emergency response anywhere in Macomb & Oakland County.
Macomb County • Oakland County • Metro Detroit