We measure and document physical facts: moisture readings taken against a dry standard, photographs before anything moves, affected-area measurements, an itemised record of what was removed and why, daily drying logs, and a written scope for the rebuild. Those are measurements and records. They are checkable by anyone, they do not change depending on who is asking, and they are the part of a claim file that tends to hold up.
What we do not do is decide coverage, negotiate a settlement, or act for you in a dispute with your carrier. Coverage determinations, payment decisions and settlement amounts are made solely by your insurance carrier after their own inspection. If a claim becomes genuinely contested — a reservation of rights, a partial denial, a disagreement about the cause of loss — that is the point to get your own advice from someone licensed to give it, and we will say so plainly rather than talk you out of it.
We would rather hand you a file you can use with anyone than position ourselves in the middle of it.
This page is general information about how property claims work in Michigan. It is not legal advice and it is not a statement about your policy. Statutory references are provided so you can look them up; they are summarised rather than quoted, and law changes. Your own policy language controls, coverage and settlement decisions are the carrier’s, and questions about a specific claim belong with your carrier, the Michigan Department of Insurance and Financial Services, or an attorney.