Top Rated Local Water Damage Restoration in Troy, MI
Prime Restoration, a local company based in Sterling Heights and not a franchise, provides water damage restoration in Troy. A crew is typically on site in 25 minutes, 24/7. Prime gives a free estimate and a free 20-point moisture inspection, and bills your insurance company directly. Its technicians are IICRC certified, and it holds Michigan Residential Builder License #262500492 and a 5.0 rating on Google from 177 reviews. Call (586) 277-1069.
A broken pipe, appliance leak, or storm surge can soak drywall and subfloor within hours. The longer water sits, the more secondary damage you pay for — warped hardwood, swollen MDF, wicking up studs, and Category 2 microbial growth within 48–72 hours. Fast extraction is the single biggest cost-control decision after a water loss.
Family-Owned · Insured & Licensed · 24/7 Emergency Dispatch
Flooded basement right now in Troy?
Call Prime Restoration at (586) 277-1069. A crew is on site in 25 minutes, 24/7, from our Troy Office at Coventry Place, 1621 W Big Beaver Rd, Troy.
Do this now
- Stay out of the water if it reaches outlets, cords, baseboard heaters or the furnace. Turn off power at the panel only if you can reach it from a dry spot.
- Stop the water. Close the main water valve for a burst pipe or a supply line. After a storm, check the sump pump and its breaker.
- Photograph the water line on the walls and every damaged item before you move anything. Your insurance claim starts with these photos.
- Lift what you can. Move boxes, papers and electronics to a dry floor, and set aluminum foil or wood blocks under furniture legs so stain and rust do not soak into the floor.
- If it smells like sewage or came up through a floor drain or toilet, it is Category 3 water. Keep children and pets out, and wash your hands after any contact.
- Call Prime first. We photograph the water line, log moisture readings and start extraction, so your insurance claim starts with proof.
Do not
- Do not use a household vacuum on standing water. It is a shock hazard and it spreads contamination.
- Do not run ceiling fans, the furnace blower or central air while ceilings or ducts are wet.
- Do not throw out damaged items before they are photographed. Your insurer may ask to see them.
- Do not tear out drywall or carpet before moisture readings, unless the water is sewage.
- If a city sewer backed up into your basement, Michigan law (MCL 691.1419) requires written notice to the city within 45 days after you discover the damage.
Common basement water risks in Troy: finished basement flooding and sump pump failure.
Full basement flooding steps · Flooded basement cleanup
$750 Off Mold Remediation, Water Damage & Flood Cleanup · Payment options for the part insurance does not pay
Local Troy branch · 3.2 miles from the center of Troy · on site in 25 minutes
Your local Troy water damage restoration branch
Prime Restoration's Troy Office is at Coventry Place, 1621 W Big Beaver Rd, Troy, MI 48084, 3.2 miles from the center of Troy. From this branch a crew is typically on site in 25 minutes, 24/7, across the Big Beaver corridor near the Somerset Collection, Charnwood and Wattles Park, the Oakland Mall area along John R and 14 Mile, and North Troy around Long Lake and Square Lake roads. The crew is set up for the homes here: 1960s and 1970s ranches and quad-levels with finished lower levels, 1980s to 2000s colonials, and larger North Troy homes with walkout basements and engineered hardwood.
Prime Restoration has a 5.0 rating on Google from 177 reviews, and one project manager answers your calls from the first visit to the last repair. Every job gets detailed, itemized documentation for your insurance claim: dated moisture readings, photos and a line-item estimate your adjuster can check. Call (586) 277-1069.


What the work looks like
Water damage restoration in Troy, step by step
Extraction, readings, controlled drying, then the rebuild. The same crew and the same equipment on every job, and a written scope you keep.

A level flood cut opens the wall so the framing behind it can dry.

Air movers run along the wall line so the floor and the wall base dry together.

Toe kicks come off so air can reach the subfloor under the cabinets.

Carpet is pulled back and the pad checked before anything is thrown out.

A bathroom leak is dried from the wall base, where the water collects.

A thermal camera shows where the water spread before anything is opened.
What Troy Homeowners Need to Know
Troy’s finished-basement-heavy housing stock means water damage tends to involve high-value flooring, built-ins, and home theater equipment that requires contents handling in addition to structural drying.
Housing here is predominantly 1970s–2000s corporate-era subdivisions, many with finished basements and upscale finishes. The most common restoration-related issues in Troy are finished basement flooding, sump pump failure, ice dams. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Troy's finished-basement-heavy housing stock means water damage projects here routinely involve built-in cabinetry, home theater equipment, hardwood flooring, and engineered wall systems that must be handled as contents and substrates at the same time. Restoration scopes frequently include a pack-out phase, careful sub-floor moisture mapping beneath hardwood, and coordinated structural drying that works around the built-in finishes rather than demolishing them wholesale.
For water damage work specifically in Troy, the dominant driver we see on local jobs is finished basement flooding — which affects how fast water spreads, where it hides, and how long drying realistically takes.
Seasonal pattern — Troy
Finished basement flooding concentrates around spring thaw and summer thunderstorm events; January frozen pipe bursts are the winter spike.
Local conditions in Troy
Soil & Water Table
Troy's 1970s-2000s subdivisions typically have full perimeter drain-tile systems with modern sump pumps, but the high density of finished basements means even minor water events damage premium flooring, built-ins, and electronics that multiply scope cost. Water table is moderate and soil drains reasonably well compared to Macomb County.
Building Stock
Troy's housing stock is dominated by 1970s-2000s corporate-era subdivisions with finished basements, upscale finishes, and premium mechanicals. Many homes have home theaters, built-in entertainment systems, and high-end hardwood that requires contents and substrate handling together during restoration projects.
Dispatch & Access
Standard suburban streets and driveways across most of the city make equipment staging straightforward. A crew is on site in 25 minutes from the nearest Prime office.
What water damage restoration costs in Troy
Prime Restoration publishes the same price bands on every page, so the number here matches the number on the full cost page. The water category, not the square footage alone, sets the band. Prime Restoration’s moisture readings and water classification set the band, and the free estimate confirms it.
| Scope | Typical range |
|---|---|
| Clean water (Cat 1) | $1,200 to $4,500 |
| Gray water (Cat 2) | $2,500 to $7,500 |
| Sewage or floodwater (Cat 3) | $4,500 to $15,000 or more |
What changes the price in Troy
- A sewer backup is a Category 3 loss, the highest band. Troy documented more than a dozen basements affected in a 2013 sewage backup, and the city requires a written claim within 45 days of discovering an overflow or backup.
- 58.3 percent of Troy homes were built before 1980 (U.S. Census Bureau ACS), so original cast-iron drain stacks and galvanized supply lines are common and raise the odds of a Category 2 or 3 loss over a simple Category 1 leak.
These are published bands, not a quote for your home. Every job is priced from an on-site reading. See the water damage restoration cost page for the full breakdown, or call for a free estimate.
How to compare water damage restoration companies in Troy
Ask any company these questions before you sign. Prime Restoration’s own answer is next to each one.
| Check | Ask this | Prime Restoration’s answer |
|---|---|---|
| Response time | How fast can a crew be on site after you call? | Typically on site in 25 minutes, 24 hours a day, every day. |
| Written scope first | Do they give a written scope and a line-item estimate before equipment starts? | Prime gives a line-item estimate and dated moisture readings before work begins, so you see the scope first. |
| Insurance billing | Will they work directly with your adjuster and bill the carrier? | Prime works directly with your insurance adjuster and prepares itemized documentation for the claim. Coverage decisions are made solely by your carrier. |
| Moisture-source fix | Do they dry to a measured reading, or to a fixed number of days? | Prime takes dated moisture readings through the job and uses those readings, not a fixed schedule, to decide when drying is complete. |
| One point of contact | Does one project manager stay on the file from extraction through the repair? | One project manager runs the file from the first call to the final repair. |
| Warranty | What happens if the work is not right? | The Make-It-Right Guarantee: re-service at no charge if reported within 30 days of the final dry reading, or within 6 years on rebuild labor and materials. Read the guarantee |
For a company-by-company comparison, see the Troy restoration company comparison.
What water damage restoration costs in Troy
Small jobs start at $1,250. A one-room Category 1 water extraction and dry is the smallest job Prime Restoration runs, and this is that starting figure.
The typical Troy range for water damage restoration is $2,650 to $12,650.
Mold remediation starts at $1,550 for a small, under-30-square-foot job. The typical Troy range for mold remediation is $2,650 to $26,350.
What changes the price in Troy
- Median home built 1977 (U.S. Census Bureau). Older plaster, lath and drain lines take more time to remove and dry, so the estimate runs a little above the base band.
- 61% of homes here were built before 1980 (U.S. Census Bureau ACS), the age bracket most likely to still have original drain stacks or supply lines.
- 6 minutes from the nearest Prime office, close enough that no mobilization amount is added.
Your insurance adjuster decides what is covered. The written estimate after inspection is the binding number.
$750 Off Mold Remediation, Water Damage & Flood Cleanup. See the offer terms on the specials page.
Plumbing leaks, flooded basements and mold in Troy
These are the three things callers report to Prime most. Between April 16 and October 3, 2026, Prime logged 205 calls with a description: 83 mentioned basement water, 57 mold, and 52 a pipe, a supply line or another plumbing leak.Prime Restoration is top-rated and highly local, a family water damage restoration business since 1988, and is typically on site in 25 minutes.
Plumbing and supply line leaks in Troy
The median Troy home was built in 1977, and 58.3 percent of Troy homes were built before 1980 (U.S. Census Bureau ACS, read through Census Reporter). A leak from a supply line, a water heater or a refrigerator line is a sudden loss, which a homeowners policy commonly covers. The carrier decides.
A pipe, a supply line or another plumbing leak came up in 52 of the 205 described calls in Prime’s log between April 16 and October 3, 2026.
“My house had a flood caused by a faulty refrigerator, but Prime Restoration resolved the situation. Highly recommend for fridge-related floods in troy michigan”
Burst or frozen pipe · Water heater leak · Sink leak · Dishwasher leak · Refrigerator line · Washing machine · Toilet overflow · Tub or shower leak · Insurance claims
Flooded basements in Troy
Troy runs a separate storm sewer system, regulated under its own municipal stormwater permit. If sewage backs up into a Troy basement, the city’s own page says you must file a written claim with the City within 45 days after the overflow or backup is discovered, or you lose the right to recover damages for the loss. Business hours: 248.524.3370. After hours: 248.524.3477.
WDIV reported in 2015 that more than a dozen Troy basements flooded with sewage in a 2013 backup, and that homeowners sued the city.
Sump pump failure · Macomb County flooded basement guide · Basement flooding cleanup
Mold after water damage in Troy
Mold came up in 57 of 205 described calls in Prime’s log. The free mold check uses a moisture meter and a thermal camera.
Water in the house now? Call (586) 277-1069. The estimate is free. See all Google reviews.
Sources: City of Troy, sewer overflow and backup claims; City of Troy, stormwater management plan; WDIV, Troy residents sue city for sewage backups (2015); U.S. Census Bureau, ACS 2019-2023, tables B25034 and B25035; Prime Restoration call log, April 16 to October 3, 2026.
Troy Neighborhoods and Districts We Cover
Troy spans roughly 33 square miles of post-war and late-twentieth-century development bisected by I-75 and Big Beaver Road. The Big Beaver corridor between Crooks and Rochester Road carries Class A office towers and the Somerset Collection, with adjacent residential pockets of 1980s-2000s colonials in subdivisions like Charnwood and Wattles Park. The Oakland Mall corridor along John R and 14 Mile anchors the southwest quadrant, surrounded by 1960s-1970s ranches and quad-levels with finished lower levels prone to sanitary backups. North Troy near Long Lake and Square Lake roads contains larger custom homes from the 1990s-2010s on half-acre-plus lots, often with walkout basements, copper supply lines, and engineered hardwood throughout main floors. Older neighborhoods south of Maple Road off Livernois include mid-century capes and split-levels where galvanized branch lines and original cast-iron stacks remain common loss vectors.
Recent Storm History — Troy, MI
The August 11, 2014 Metro Detroit flood produced widespread basement saturation across Troy, particularly in the older subdivisions south of Maple Road where 1960s-1970s sanitary infrastructure was overwhelmed and category 3 backups were common. The June 25-26, 2021 flood event again produced significant basement losses across the southern half of the city, with many finished lower levels in the Big Beaver corridor neighborhoods requiring full demolition of drywall, base trim, and engineered flooring per industry-standard protocols for category 3 water. The December 21-22, 2013 ice storm caused multi-day DTE outages across northern Troy, with frozen-pipe losses, particularly in vacant homes and unheated bonus rooms over garages. The April 15, 2026 windstorm produced tree-impact damage and shingle uplift across the Long Lake and Square Lake corridors, with custom homes seeing penetrations into hardwood-floored second levels.
Working With Your Insurance Carrier in Troy
Troy's carrier mix reflects the city's mid-to-upper-tier housing values, with Auto-Owners, State Farm, and Allstate prominent across mid-market subdivisions and Chubb, Cincinnati Insurance, and AAA more frequent on the larger custom inventory north of Long Lake. HO-5 open-perils forms appear regularly on homes above replacement-cost thresholds typical of standard HO-3, and scheduled personal property endorsements covering jewelry and fine art are common. Coverage A replacement-cost riders and extended-replacement-cost provisions matter on the 1990s-2010s custom builds where rebuild costs exceed initial dwelling limits. Xactimate is the standard estimating platform across nearly all major carriers and TPAs, with Symbility appearing occasionally on smaller losses.
Prime Restoration is a licensed Michigan restoration contractor. We document project scope with detailed, itemized paperwork so homeowners have clear line-item records to submit to their carrier.
Permits & Code Compliance — Troy
Restoration work in Troy is administered through the Troy Building Department under the 2015 Michigan Residential Code (houses) and 2021 Michigan Building Code (commercial), the Michigan Residential Code, the Michigan Plumbing Code, the Michigan Electrical Code, and the Michigan Mechanical Code. Like-for-like cosmetic repairs to drywall, paint, flooring, and trim generally do not require permits, while work involving structural framing, plumbing rough-in beyond fixture replacement, electrical circuit modification, mechanical equipment replacement, or roof-deck replacement triggers permit and inspection requirements. Reconstruction following category 3 water losses or fire events typically requires coordinated trade permits. Contractors performing residential work in Troy must hold appropriate Michigan residential builder or maintenance-and-alteration licensure, and trade permits require licensed plumbers, electricians, and mechanical contractors of record.
Sources: Michigan LARA: current code books · LARA: 2021 residential code injunction notice
Water Damage Restoration — Troy, MI
Prime Restoration provides 24/7 emergency water damage restoration built around the industry-standard mitigation protocol. Our crews extract standing water, set up containment, install industrial air movers and LGR dehumidifiers, and monitor moisture levels daily until the structure reaches documented dry standard. Every project is photographed and written up in Xactimate so homeowners have detailed line-item scope to submit to their insurance carrier.
Common causes we see in Troy
- •Supply line failure (washer hose, toilet, dishwasher)
- •Burst or frozen pipe
- •Water heater rupture
- •Sump pump failure during heavy rain
- •Roof leak from ice dam or storm
- •Sewer line backup
Signs to watch for
- •Visible standing water or saturated carpet
- •Musty or damp smell
- •Swollen baseboards, warped hardwood, or bubbling paint
- •Water stains on ceilings or walls
- •Sudden spike in humidity
Our Water Damage Process in Troy
The same documented process on every project.
1. Emergency Response & Inspection
A trained technician arrives, photographs the scene, identifies the water source, and maps affected materials with moisture meters and thermal imaging following industry-standard mitigation protocol.
2. Water Classification & Containment
Water is classified Category 1 (clean), 2 (gray), or 3 (black) and Class 1–4 by evaporation load. Non-affected areas are contained with 6-mil poly to prevent cross-contamination.
3. Water Extraction
Truck-mounted extractors and submersible pumps remove standing water. Saturated carpet pad is removed and disposed of. Drilling weep holes into wall cavities lets trapped water drain.
4. Structural Drying
Air movers, LGR dehumidifiers, and directed heat are set based on a written drying plan. Daily moisture readings are logged until materials reach dry standard.
5. Cleaning & Sanitization
Affected materials are cleaned with professional-grade antimicrobial. Contents are cleaned, dried, and inventoried for pack-out when needed.
6. Reconstruction & Xactimate Documentation
Drywall, flooring, trim, and paint are rebuilt to complete the project. Every line item is documented in Xactimate so you have detailed paperwork for your insurance carrier.
Equipment we bring to Troy
Reviews
What Troy Area Homeowners Say
5.0 Stars · 177 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
Water Damage Questions — Troy, MI
Common questions from Troy homeowners before they call.
Does my Troy finished basement's built-in cabinetry need to come out for drying?
Prime Restoration: Not always, but assessment is case-by-case. We use moisture meters and infrared thermography to determine whether moisture has penetrated cabinet backs, wall cavities behind cabinets, and sub-floor seams. If moisture is contained to the surface of cabinets and the floor, structural drying can often proceed without demo. If moisture has wicked into inaccessible cavities or into flooring sub-layers behind built-ins, partial selective demo may be needed to reach the wet materials. Call (586) 277-1069.
What is the difference between this page and the "5 best water damage companies in Troy" post?
This page is Prime Restoration's own Troy service page: it tells you what we do, our response time, and our price bands. The "5 best" post is a separate, independent-style comparison post that lists several Troy-area companies side by side. Read the comparison post to shortlist a company. Call this page's number, (586) 277-1069, when you are ready to book a crew. Call (586) 277-1069.
Is a company that says "water damage restoration near me" actually based in Troy?
Prime Restoration: Not always. Many national lead-generation sites rank for "near me" searches and then dispatch whatever local contractor bought the lead. Prime Restoration is a Macomb-staged, Michigan-licensed company (Residential Builder License #262500492) with a real office network in Oakland and Macomb County. Ask any company for its license number and its nearest physical office before you let a crew in the door. Call (586) 277-1069.
How does Troy's sewer backup history affect my claim?
Prime Restoration: Troy documented more than a dozen basements affected by sewage backups in 2013, and the city's own claims page requires a written claim within 45 days of discovering an overflow or backup if the city's sewer system was at fault. That 45-day city claim is separate from your homeowners insurance claim and runs on its own clock. Prime documents the loss with photos and moisture readings the same day, which supports both filings. Call (586) 277-1069.
Why do so many Troy homes have Category 2 or 3 water losses instead of a simple leak?
Prime Restoration: 58.3 percent of Troy homes were built before 1980 (U.S. Census Bureau, American Community Survey), so original cast-iron drain stacks and galvanized supply lines are common. Those materials are near or past typical service life, which raises the odds of a drain-line or sewer-related loss (Category 2 or 3) rather than a clean Category 1 supply-line leak. The category changes the cleanup protocol and the cost. Call (586) 277-1069.
Does Prime Restoration have an office near Troy?
Prime Restoration: Yes. Prime Restoration stages crews from offices across Oakland and Macomb County and is typically on site in Troy in 25 minutes. Call (586) 277-1069 any hour, any day. Call (586) 277-1069.
Will my homeowners policy pay for a Troy sewer backup?
Prime Restoration: That depends on your policy and your carrier's decision, not on anything Prime can promise. Many Michigan homeowners policies treat sewer backup as a separate, often optional endorsement rather than automatic coverage. Check your policy's sewer backup or water backup endorsement and ask your carrier directly. Prime documents the loss and bills the carrier directly once coverage is confirmed. Call (586) 277-1069.
How fast can a Troy crew actually get to my house?
Prime Restoration is typically on site in Troy within 25 minutes of your call, 24 hours a day, every day. That is the figure that matters for the "near me" searches homeowners run during an active loss: a dispatcher answers, confirms your address and sends a crew, rather than a form that routes to whichever contractor bought the lead. Call (586) 277-1069.
What does Prime actually do in the first hour at a Troy water loss?
Prime Restoration: A tech arrives, confirms the water source, and starts extraction with truck-mounted equipment. Moisture readings are taken at the wall, floor and baseboard, and photos are taken before anything is moved, which supports both the homeowners claim and, where it applies, Troy's own 45-day claim window for city-caused sewer backups. Drying equipment goes in the same visit. Call (586) 277-1069.
Why does Troy show up in so many comparison lists for "water damage restoration companies near me"?
Prime Restoration: Because Troy is a high-volume, high-value Oakland County suburb with finished basements and an aging share of pre-1980 drain lines, which together generate a steady stream of water losses. That volume is exactly why independent comparison posts, including the one covering Troy, exist: to help a homeowner shortlist before they call. This page is where you come after you have shortlisted, to see what Prime specifically offers and to book a crew. Call (586) 277-1069.
What is the FEMA flood picture for Oakland County, where Troy sits?
Prime Restoration: Troy is in Oakland County. FEMA's National Flood Insurance Program tracks building-claim payments statewide in Michigan every year; a standard homeowners policy does not cover rising flood water, which is why FEMA sells NFIP flood policies separately. A sewer backup inside a basement is a different peril from a mapped flood and is handled under a different part of the policy. Check your declarations page or call your carrier directly to confirm which coverage, if any, applies. Call (586) 277-1069.
How fast can a crew reach my home after water damage?
Prime Restoration is typically on site in 25 minutes, 24/7. Call (586) 277-1069.
Do you work with my insurance company?
Prime Restoration bills your insurance company directly and documents the full scope in Xactimate, the software adjusters use. Your carrier decides coverage. Call (586) 277-1069.
How long does structural drying take?
Prime Restoration: A typical Class 2 water loss reaches dry standard in 3–5 days. Class 3 losses with saturated walls, carpet pad, and subfloor usually run 5–7 days. We log moisture readings daily so drying time is based on measurements, not guesswork. Call (586) 277-1069.
Can I stay in the house during drying?
Prime Restoration: For Category 1 (clean water) losses, most homeowners stay in place. Industrial air movers are loud (roughly 65–75 dB) and the affected area should stay contained. Category 2 and 3 losses often require temporary relocation until sanitization is complete. Call (586) 277-1069.
Prime Restoration is a licensed restoration contractor. We document the full project scope with detailed, itemized paperwork so you have clear line-item records to submit to your carrier.
Related Services in Troy
Water Damage
Basement Flooding Cleanup in Troy
Basement water extraction, contents pack-out, structural drying, and sanitization.
Water Damage
Burst Pipe Water Damage in Troy
Emergency response to burst, frozen, or ruptured pipes — water extraction, wall cavity drying, and rebuild.
Water Damage
Ceiling Water Damage Repair in Troy
Ceiling leak diagnosis, dry-out, drywall replacement, and painted finish restoration.
Nearby Cities We Serve
We also provide water damage in these nearby cities.
Need Water Damage in Troy Now?
24/7 emergency dispatch. trained restoration crews. Typical response within 25 minutes across our core service area.
Prime Restoration
Troy Office
Coventry Place, 1621 W Big Beaver RdTroy, MI 48084(586) 277-1069
A crew is typically on site in 25 minutes, 24/7, from our Troy office.
Open in Google Maps →Water damage and mold help in Troy
In Troy, our crew handles flooded basements, burst pipes, sump pump failures, water heater leaks, sewage backups and ceiling leaks, including water damage from a roof leak. When water sits too long, we handle mold remediation, from basement mold to black mold removal.
Before you call, read what to do in the first 24 hours after water damage, check what water damage restoration costs in Michigan or what mold remediation costs, and see how to prevent mold after water damage.
Why Troy homeowners pick Prime Restoration
Read about Prime Restoration, a family water damage restoration business since 1988, led by Cole Hartwell, Certified Water Damage Specialist. See our 177 five-star Google reviews. We are a Certified Best Pick and an IICRC Certified Firm. For customer support and insurance coordination, we work with all insurance companies, give your adjuster the moisture readings, photos and itemized estimate, and keep in contact until the last repair. Customers say we “kept in contact and explained the whole process.” Ask about 0% APR financing, read how homeowner's insurance treats water damage in Michigan, or find answers in our water damage FAQ.
Water damage at a business in Troy
Our Troy office also handles commercial water damage restoration for stores, restaurants, offices, medical and dental offices, manufacturing and multi-family buildings. Past commercial clients includePetco, Linamar, Quest Diagnostics and the Somerset Collection. A crew is on site in 25 minutes, 24/7, and we contain the wet area so the rest of the building can keep operating. Property managers and business owners can join Property Pro, our free priority program with priority scheduling, one point of contact and a property file on record, or book a free walkthrough for a commercial emergency ready plan.
Nearby areas we serve
From our Troy office we also reach Rochester Hills, Clawson, Bloomfield Hills, Rochester, Birmingham, Utica, Sterling Heights and Shelby Township.
Our other offices
water damage restoration in Sterling Heights, water damage restoration in Birmingham, water damage restoration in Macomb, water damage restoration in Shelby Township, water damage restoration in Rochester Hills, water damage restoration in West Bloomfield, water damage restoration in Ann Arbor and water damage restoration in Grosse Pointe Park. See every city we serve.


