Macomb & Oakland County · For Insurance Agents
When a client calls your office with water in the basement or smoke in the kitchen, give them one number. Prime arrives in a typical 25 minutes, 24/7, documents the loss before anything is moved and works with the adjuster from day one.
Free for agencies · Direct billing to 80+ carriers · 5.0 on Google · 186 reviews
A client with a burst pipe at 9 p.m. wants to know who to call. The answer you give decides how fast the water stops and how clean the claim file is.
Prime gives your client a crew on site in a typical 25 minutes, moisture readings and photographs before demolition, and an itemized estimate the adjuster can review. Your client gets help fast, and your office gets fewer follow-up calls.
Water, fire, smoke, mold, sewage and storm losses. Answered 24/7, with crews based in Macomb and Oakland County.
Moisture readings, photographs of every wet area, daily drying records and an itemized estimate in Xactimate format.
Prime bills your client’s insurance company directly and sends the adjuster a complete file. The carrier decides coverage under the policy.
With your client’s OK, Prime tells your office when the crew is on site and when drying is complete.
Careful contents handling and detailed scope for private-client policies in Birmingham, Bloomfield Hills and West Bloomfield.
Prime can visit your agency and show your team what happens in the first hour of a water loss.
Prime dispatches the nearest crew and gives the client an arrival time.
Moisture readings and photographs of the loss before anything is moved or removed.
Water extraction, removal of wet materials where needed and drying equipment, with daily moisture checks.
An itemized estimate goes to the adjuster. Prime then rebuilds what was removed.
Prime Restoration is a top-rated, highly local family water damage restoration business since 1988, with offices across Macomb and Oakland County. Commercial accounts include Petco, Linamar, Quest Diagnostics and the Somerset Collection. See commercial restoration and customer reviews.
Call Prime first. We bill your insurance company directly. Prime sends the moisture readings, photographs and itemized estimate to the adjuster for 80+ carriers active in Michigan.
Carrier names and logos belong to their owners. Prime Restoration is an independent restoration contractor and is not affiliated with or endorsed by these companies. Your insurance company decides coverage under your policy.
Nothing. Call Prime and ask for the agent partner program. Prime records your agency and the person to update, and you can start giving clients the number that day.
A crew arrives in a typical 25 minutes, 24/7. Prime takes moisture readings and photographs before anything is moved, stops the damage and starts drying. Prime then works with the adjuster on an itemized estimate.
The carrier decides coverage under the policy. Prime documents the loss in full, so the adjuster has the readings, photographs and itemized scope needed to make that decision.
Prime documents losses for 80+ carriers active in Michigan, including State Farm, AAA, Auto-Owners, Allstate, Farm Bureau, Citizens, Liberty Mutual, Travelers and Chubb. The full list is on the insurance carriers page.
Yes. Prime can visit your agency and walk your team through the first hour of a water, fire or mold loss, what gets documented and what the client should expect. Call to set a time.
Yes. Prime works on high-value homes in Birmingham, Bloomfield Hills, West Bloomfield and across both counties, with careful contents handling and detailed documentation for private-client carriers.
Give your clients one number after a loss.
Free for agencies. A typical 25-minute response, 24/7.
Call (586) 277-1069Prime Restoration · Macomb & Oakland County, Michigan · MI Residential Builder License #262500492
