Top Rated Local Water Damage Restoration in Auburn Hills, MI
Prime Restoration, a local company based in Sterling Heights and not a franchise, provides water damage restoration in Auburn Hills. A crew is typically on site in 25 minutes, 24/7. Prime gives a free estimate and a free 20-point moisture inspection, and bills your insurance company directly. Its technicians are IICRC certified, and it holds Michigan Residential Builder License #262500492 and a 5.0 rating on Google from 186 reviews. Call (586) 277-1069.
The first 24 hours after a water loss set the ceiling on what your restoration will cost. Standing water removed, air movers placed, dehumidifiers running, and moisture readings documented — that is what separates a $3,000 dry-out from a $30,000 rebuild.
Family-Owned · Insured & Licensed · 24/7 Emergency Dispatch
Flooded basement right now in Auburn Hills?
Call Prime Restoration at (586) 277-1069. A crew is on site in 25 minutes, 24/7, from our Rochester Hills Office at Hampton Professional Park, 705 Barclay Cir, Rochester Hills.
Do this now
- Stay out of the water if it reaches outlets, cords, baseboard heaters or the furnace. Turn off power at the panel only if you can reach it from a dry spot.
- Stop the water. Close the main water valve for a burst pipe or a supply line. After a storm, check the sump pump and its breaker.
- Photograph the water line on the walls and every damaged item before you move anything. Your insurance claim starts with these photos.
- Lift what you can. Move boxes, papers and electronics to a dry floor, and set aluminum foil or wood blocks under furniture legs so stain and rust do not soak into the floor.
- If it smells like sewage or came up through a floor drain or toilet, it is Category 3 water. Keep children and pets out, and wash your hands after any contact.
- Call Prime first. We photograph the water line, log moisture readings and start extraction, so your insurance claim starts with proof.
Do not
- Do not use a household vacuum on standing water. It is a shock hazard and it spreads contamination.
- Do not run ceiling fans, the furnace blower or central air while ceilings or ducts are wet.
- Do not throw out damaged items before they are photographed. Your insurer may ask to see them.
- Do not tear out drywall or carpet before moisture readings, unless the water is sewage.
- If a city sewer backed up into your basement, Michigan law (MCL 691.1419) requires written notice to the city within 45 days after you discover the damage.
Common basement water risks in Auburn Hills: storm drain backup and sewer backup.
Full basement flooding steps · Flooded basement cleanup
$750 Off Mold Remediation, Water Damage & Flood Cleanup · Payment options for the part insurance does not pay
6.1 miles from Auburn Hills · on site in 25 minutes
A local water damage restoration crew near Auburn Hills
A local crew covers Auburn Hills from our Rochester Hills Office, Hampton Professional Park, 705 Barclay Cir, Rochester Hills, MI 48307: 6.1 miles from the center of Auburn Hills. A crew is on site in 25 minutes, 24/7. If that crew is on another job, the next crew comes from our Shelby Township Office, 8.4 miles away.
In 48326, the jobs we see most are storm drain backup and sewer backup. One person answers your calls from day one to the last repair, and the itemized estimate, moisture log and photos go straight to your adjuster. Homeowners rate us 5.0 on Google from 186 reviews. Call (586) 277-1069.
What Auburn Hills Homeowners Need to Know
The city says its aging storm drains raise the risk of flooding and sewer backups in heavy rain.
Housing here is predominantly homes with a median build year of 1990, and 36 percent built before 1980. The most common restoration-related issues in Auburn Hills are storm drain backup, sewer backup, flooded roads in heavy rain. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Auburn Hills adopted a Storm Water Management Plan in 2017. The city says aging storm drains raise the risk of flooding, sewer backups and flooded roads in heavy rain. Water that comes up through a floor drain is a sewer backup, and it is Category 3.
For water damage work specifically in Auburn Hills, the dominant driver we see on local jobs is storm drain backup — which affects how fast water spreads, where it hides, and how long drying realistically takes.
Seasonal pattern — Auburn Hills
The National Weather Service logged a 48 mph gust at Auburn Hills on May 19, 2026. Wind and heavy rain bring tree limbs, roof leaks and flooded roads.
Local conditions in Auburn Hills
Soil & Water Table
The Clinton River runs through Auburn Hills, and Riverside Park has a canoe launch on it. Low ground near the river can hold water longer after a storm.
Building Stock
Auburn Hills has 12,072 housing units. The median home was built in 1990, and 36 percent were built before 1980 (ACS 2019-2023).
Dispatch & Access
Rochester Hills borders Auburn Hills on the east, and our Rochester Hills office is the closest. A crew is typically on site in 25 minutes, 24 hours a day.
What water damage restoration costs in Auburn Hills
Small jobs start at $1,200. A one-room Category 1 water extraction and dry is the smallest job Prime Restoration runs, and this is that starting figure.
The typical Auburn Hills range for water damage restoration is $2,500 to $12,000.
Mold remediation starts at $1,500 for a small, under-30-square-foot job. The typical Auburn Hills range for mold remediation is $2,500 to $25,000.
What changes the price in Auburn Hills
- Median home built 1990 (U.S. Census Bureau). This is a typical build year for the region, so the estimate uses the base band as published.
- 36% of homes here were built before 1980 (U.S. Census Bureau ACS), the age bracket most likely to still have original drain stacks or supply lines.
- 16 minutes from the nearest Prime office, close enough that no mobilization amount is added.
Your insurance adjuster decides what is covered. The written estimate after inspection is the binding number.
$750 Off Mold Remediation, Water Damage & Flood Cleanup. See the offer terms on the specials page.
Plumbing leaks, flooded basements and mold in Auburn Hills
These are the three things callers report to Prime most. Between April 16 and October 3, 2026, Prime logged 205 calls with a description: 83 mentioned basement water, 57 mold, and 52 a pipe, a supply line or another plumbing leak.Prime Restoration is top-rated and highly local, a family water damage restoration business since 1988, and is typically on site in 25 minutes.
Plumbing and supply line leaks in Auburn Hills
Auburn Hills has 12,072 housing units, and the median home was built in 1990. A house built in 1990 is 36 years old this year.
Shut the water off at the main, then call. Dated photos from the first hour help your adjuster.
Burst or frozen pipe · Water heater leak · Sink leak · Dishwasher leak · Refrigerator line · Washing machine · Toilet overflow · Tub or shower leak · Insurance claims
Flooded basements in Auburn Hills
The city adopted a Storm Water Management Plan in 2017. It says aging storm drains raise the risk of flooding, flooded roads and sewer backups.
The city has asked the state for $1,952,000 to rehabilitate two detention basins. Work is set to begin in 2027.
Sump pump failure · Macomb County flooded basement guide · Basement flooding cleanup
Mold after water damage in Auburn Hills
Mold came up in 57 of 205 described calls in Prime’s log.
The EPA says that if wet or damp materials are dried 24 to 48 hours after a leak or spill, in most cases mold will not grow, so drying starts at once.
Auburn Hills storm water, in numbers
| What | Fact | Source |
|---|---|---|
| 2017 | The city adopted a Storm Water Management Plan and a Storm Water Asset Management Plan. | Michigan Senate, City of Auburn Hills spending request |
| What the city says | Aging storm infrastructure raises the threat of property damage from flooding, flooded roads and sewer backups. | Michigan Senate, City of Auburn Hills spending request |
| Planned work | Two detention basins to be rehabilitated, on West Entrance Drive and at the Municipal Campus near the Community Center. Work is set to begin in 2027. The city asked the state for $1,952,000. | Michigan Senate, City of Auburn Hills spending request |
| Homes | 12,072 housing units. The median home was built in 1990, and 36 percent were built before 1980. | U.S. Census Bureau, ACS 2019-2023, tables B25034 and B25035 |
| May 19, 2026 | A 48 mph gust was logged at Auburn Hills during a round of severe thunderstorms. | National Weather Service Detroit, May 19, 2026 |
Water in the house now? Call (586) 277-1069. The estimate is free. See all Google reviews.
Sources: Michigan Senate, City of Auburn Hills spending request; National Weather Service Detroit, May 19, 2026; U.S. Census Bureau, ACS 2019-2023, tables B25034 and B25035; U.S. Environmental Protection Agency, A Brief Guide to Mold, Moisture and Your Home; Prime Restoration call log, April 16 to October 3, 2026.
Auburn Hills Neighborhoods and Districts We Cover
Auburn Hills borders Rochester Hills to the east, Pontiac to the south and west, and Orion, Oakland and Independence townships to the north. Riverside Park sits on the Clinton River. The city's own storm water work centers on two detention basins, one on West Entrance Drive and one at the Municipal Campus near the Community Center. Give the dispatcher your cross streets when you call.
Recent Storm History — Auburn Hills, MI
On May 19, 2026 a round of severe thunderstorms brought a 48 mph gust to Auburn Hills (National Weather Service). The city's 2017 storm water plan names aging storm drains as a cause of flooded roads and sewer backups.
Water Damage Restoration — Auburn Hills, MI
Prime Restoration provides 24/7 emergency water damage restoration built around the industry-standard mitigation protocol. Our crews extract standing water, set up containment, install industrial air movers and LGR dehumidifiers, and monitor moisture levels daily until the structure reaches documented dry standard. Every project is photographed and written up in Xactimate so homeowners have detailed line-item scope to submit to their insurance carrier.
Common causes we see in Auburn Hills
- •Supply line failure (washer hose, toilet, dishwasher)
- •Burst or frozen pipe
- •Water heater rupture
- •Sump pump failure during heavy rain
- •Roof leak from ice dam or storm
- •Sewer line backup
Signs to watch for
- •Visible standing water or saturated carpet
- •Musty or damp smell
- •Swollen baseboards, warped hardwood, or bubbling paint
- •Water stains on ceilings or walls
- •Sudden spike in humidity
Our Water Damage Process in Auburn Hills
The same documented process on every project.
1. Emergency Response & Inspection
A trained technician arrives, photographs the scene, identifies the water source, and maps affected materials with moisture meters and thermal imaging following industry-standard mitigation protocol.
2. Water Classification & Containment
Water is classified Category 1 (clean), 2 (gray), or 3 (black) and Class 1–4 by evaporation load. Non-affected areas are contained with 6-mil poly to prevent cross-contamination.
3. Water Extraction
Truck-mounted extractors and submersible pumps remove standing water. Saturated carpet pad is removed and disposed of. Drilling weep holes into wall cavities lets trapped water drain.
4. Structural Drying
Air movers, LGR dehumidifiers, and directed heat are set based on a written drying plan. Daily moisture readings are logged until materials reach dry standard.
5. Cleaning & Sanitization
Affected materials are cleaned with professional-grade antimicrobial. Contents are cleaned, dried, and inventoried for pack-out when needed.
6. Reconstruction & Xactimate Documentation
Drywall, flooring, trim, and paint are rebuilt to complete the project. Every line item is documented in Xactimate so you have detailed paperwork for your insurance carrier.
Equipment we bring to Auburn Hills
Reviews
What Auburn Hills Area Homeowners Say
5.0 Stars · 186 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
Water Damage Questions — Auburn Hills, MI
Common questions from Auburn Hills homeowners before they call.
Why do basements back up in Auburn Hills during heavy rain?
Prime Restoration: The city says its storm drains are aging, and that this raises the risk of flooding, flooded roads and sewer backups. The city has asked the state for $1,952,000 to rehabilitate two detention basins, with work set to begin in 2027. If water comes up through a floor drain, it is Category 3 water. Call us before you touch it. Call (586) 277-1069.
How fast can a crew reach my home after water damage?
Prime Restoration is typically on site in 25 minutes, 24/7. Call (586) 277-1069.
Do you work with my insurance company?
Prime Restoration bills your insurance company directly and documents the full scope in Xactimate, the software adjusters use. Your carrier decides coverage. Call (586) 277-1069.
How long does structural drying take?
Prime Restoration: A typical Class 2 water loss reaches dry standard in 3–5 days. Class 3 losses with saturated walls, carpet pad, and subfloor usually run 5–7 days. We log moisture readings daily so drying time is based on measurements, not guesswork. Call (586) 277-1069.
Can I stay in the house during drying?
Prime Restoration: For Category 1 (clean water) losses, most homeowners stay in place. Industrial air movers are loud (roughly 65–75 dB) and the affected area should stay contained. Category 2 and 3 losses often require temporary relocation until sanitization is complete. Call (586) 277-1069.
Prime Restoration is a licensed restoration contractor. We document the full project scope with detailed, itemized paperwork so you have clear line-item records to submit to your carrier.
Related Services in Auburn Hills
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Emergency response to burst, frozen, or ruptured pipes — water extraction, wall cavity drying, and rebuild.
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Ceiling leak diagnosis, dry-out, drywall replacement, and painted finish restoration.
Nearby Cities We Serve
We also provide water damage in these nearby cities.
Need Water Damage in Auburn Hills Now?
24/7 emergency dispatch. trained restoration crews. Typical response within 25 minutes across our core service area.