24/7 Emergency Response
Pick your emergency. We dispatch in 60 minutes.
IICRC-certified crews, 24/7 across Macomb & Oakland County. Pick the closest match below for the right action steps and on-site protocol — or just call.
Avg. dispatch: 7 minutes · 24/7 live human, no answering service
Basement flooding
Basement Flooded — Clean Water
Sump pump failure, foundation seepage, supply line burst into the basement, storm-driven surface flooding. IICRC S500 protocol with 60-minute response across Macomb & Oakland County.
See basement flooding response →Sewage backup
Raw Sewage in the Basement (Cat-3)
Combined sewer overflow, lateral-line backup, ejector pump failure, toilet overflow past the trap. Full Cat-3 PPE, EPA-registered antimicrobial, controlled demolition.
See sewage backup response →Burst pipe
Pipe Burst, Frozen, or Actively Leaking
Frozen-pipe rupture, supply-line failure, slab leak, galvanized-line corrosion. Shut off the main water valve first, then call. 24/7 winter response with thermal imaging and structural drying.
See burst pipe response →
Why Prime
- 60-min on-site, 24/7
- IICRC Certified Firm
- MI Builder License #262500491
- 101+ Google Reviews · 5★
- Locally owned, Macomb-staged
Not sure which emergency it is?
Call us directly — we triage on the phone in under 30 seconds and dispatch the right crew with the right equipment for your loss.
Call (586) 277-1069