(586) 277-1069
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Services
Water Damage Help
Service Area
Company
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Burst pipe? Flooded basement? Storm damage? Our IICRC-certified technicians are typically on-site in 60 minutes or less with professional water extraction, structural drying, and complete property restoration.
Licensed & Insured • Financing Available • Xactimate Scope Documentation
13854 Lakeside Circle, Suite 558, Sterling Heights, MI 48313
(586) 209-439024/7 Emergency
On-site within 60 minutes. Speak directly with our IICRC-certified team.
(586) 209-4390Licensed & Insured • IICRC Certified
Professional, methodical, and thorough — every time
Call (586) 277-1069. Our coordinator dispatches a certified team within 60 minutes, 24/7.
Thermal imaging cameras and moisture meters map the full extent of damage — including hidden moisture behind walls.
Truck-mounted extraction units remove thousands of gallons per hour. Submersible pumps handle deep basement flooding.
Industrial dehumidifiers and air movers strategically placed. Our structural drying process includes daily moisture readings to ensure complete drying.
EPA-registered antimicrobial treatment prevents mold. All affected areas cleaned and sanitized.
From drywall to flooring to full reconstruction. One team from start to finish — with Xactimate scope documentation compatible with all major carriers.
Call (586) 277-1069. Our coordinator dispatches a certified team within 60 minutes, 24/7.
Thermal imaging cameras and moisture meters map the full extent of damage — including hidden moisture behind walls.
Truck-mounted extraction units remove thousands of gallons per hour. Submersible pumps handle deep basement flooding.
Industrial dehumidifiers and air movers strategically placed. Our structural drying process includes daily moisture readings to ensure complete drying.
EPA-registered antimicrobial treatment prevents mold. All affected areas cleaned and sanitized.
From drywall to flooring to full reconstruction. One team from start to finish — with Xactimate scope documentation compatible with all major carriers.
Complete emergency restoration for homes and businesses
We don't just restore properties — we understand why Macomb County homes are vulnerable
Homes in Harrison Township, St. Clair Shores, and New Baltimore sit just feet above Lake St. Clair's water level. High water tables mean basements here face constant hydrostatic pressure, and lakefront humidity accelerates mold growth within 24 hours of water intrusion. We know exactly where floodwaters hit first and how to protect structures built on saturated ground.
Macomb County sits on heavy Blount-Pewamo clay soil — one of the poorest-draining soil types in Michigan. After heavy rain, this clay traps water against foundations instead of absorbing it, overwhelming sump pumps and forcing water through basement walls and floor joints. We see this pattern constantly in Warren, Roseville, and Eastpointe where homes built in the 1950s and 60s lack modern drainage systems.
Great Lakes weather patterns hit Macomb County hard. Spring thaw in March and April sends snowmelt across still-frozen ground that can't absorb it, flooding basements county-wide. In winter, ice dams form on homes across Sterling Heights and Clinton Township, forcing water under shingles and into walls. Severe summer storms off Lake St. Clair can drop inches of rain in hours.
Older homes in Warren, Roseville, and Eastpointe were built with cast-iron drain lines and exterior waterproofing that fails after 40 to 50 years. Galvanized supply lines corrode and burst without warning. Meanwhile, newer construction in Shelby Township and Chesterfield faces different challenges — settling foundations and builder-grade sump systems that weren't designed for Macomb County's clay soil conditions.
Typically on-site in Macomb County within 60 minutes for emergency restoration services. Request emergency service.
All technicians are certified and continuously trained in the latest restoration methods. Meet our team.
We produce itemized Xactimate documentation compatible with all major carriers so you have accurate paperwork. Learn more.
Complete reconstruction services from drywall to flooring to finish work. We restore your property from start to finish.
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
“This company Prime Restoration in Troy, is absolutely incredible! I really hope you never have to deal with water damage, but if you do, just take a deep breath and reach out to Prime Restoration. Trust me, they're the real deal.”
Ramiz G.
Troy, MI
“One of the best, if not the best, water restoration company around. Nick is an absolute G. Helped me out and fixed everything for me.”
Gionni C.
Verified Google Review
“After I had water damage in my entire home, I gave Prime Restoration a call and they fixed it efficiently and high quality. Would highly recommend this company to anyone in Clawson. 10/10”
Luke Z.
Clawson, MI
“House got water in the basement from a storm and heavy rain. They showed up within the hour and got the water cleaned up and all dry. Now they are helping with repairing the damage. Amazing company. Best in Clawson”
Sinan S.
Clawson, MI
“Prime Restoration was fantastic. I'd highly recommend using them for anything they can assist you with. Great service and best water damage cleanup in Troy”
Andy A.
Troy, MI
“Had a water heater break. The first person I called at midnight was Prime. They came ASAP and documented all the damage. Then started the flood restoration. They wrote an estimate to price the restoration. I highly recommend.”
Yashhvardhan R.
Verified Google Review
“If I could give 10 stars I would! I can't praise the crews that respond to water damage enough! They are efficient, polite, came precisely and did a wonderful job!”
Kristian S.
Verified Google Review
“Fire damage to my house this past year, Prime Restoration stepped up and their help was felt immediately! Friendly, helpful, professional staff that made us feel like family and showed they really cared about us. My house looks incredible, could not have asked for a better experience!”
Gina R.
Verified Google Review
“Laundry pipe begins to leak at night. This company had a crew out the SAME DAY. I was referred to them and very impressed! Would highly recommend them.”
SERT C.
Verified Google Review
“Thank you Prime Restoration. I had my water line break and ruin my bathroom. Everything is fixed now. Also, the service was quick and they were very professional.”
Theo P.
Verified Google Review
“When I contacted Prime Restoration based on a friend's recommendation, I was extremely impressed with their services. The representative who arrived promptly to assess the situation was knowledgeable and addressed all my concerns.”
Kristofer K.
Verified Google Review
“My house had a flood caused by a faulty refrigerator, but Prime Restoration resolved the situation. Highly recommend for fridge-related floods in Troy, Michigan.”
Danjel P.
Troy, MI
Real results from Macomb County properties
Hot water heater supply line blew overnight and left three inches of standing water in the utility room and finished basement. Typical on-site response, followed by extraction, removal of saturated carpet and pad, and structural drying with air movers and commercial dehumidifiers until moisture readings met IICRC S500 standards.
Dishwasher supply line leaked during a week-long vacation. Water migrated from the kitchen through the subfloor into the finished basement below — buckled hardwood, swollen cabinets, and early mold growth. Scope included flooring demolition, base cabinet replacement, basement ceiling drywall, and full Xactimate line-item documentation for the homeowner to submit to their carrier.
Pre-sale inspection flagged heavy mold growth across roughly 900 square feet of crawl space. Work included full negative-air containment, HEPA air scrubbing, removal of contaminated vapor barrier and insulation, and antimicrobial treatment of joists per IICRC S520. Post-remediation air samples cleared the area before closing.
Grease fire spread to the range hood and upper cabinets before the homeowner extinguished it, but smoke traveled throughout the house and HVAC ducts. Work included kitchen demolition to studs, soot removal across affected rooms, thermal fogging and ozone treatment, and ceiling seal-and-repaint. Full Xactimate scope documentation provided to the homeowner.
Summer storms tore off ridge cap and shingles from the back roof slope. Water entered the attic and soaked through the master bedroom ceiling and walk-in closet below. Emergency tarp placed on arrival, then interior water extraction, removal of damaged ceiling drywall and wet insulation, structural drying, and itemized Xactimate documentation for the homeowner.
A single sprinkler head discharged over a weekend and flooded roughly 3,200 square feet of commercial space, including two operatories, reception, and records storage. Emergency crew extracted standing water, removed wet ceiling tiles and baseboards, and set commercial drying equipment overnight to minimize business downtime.
Everything Macomb County homeowners need to know about water damage, mold, and the restoration process.
Immediately after discovering water damage, ensure your safety first by turning off electricity to affected areas at the breaker panel if it is safe to do so, and avoid walking through standing water near electrical outlets or appliances. Stop the water source if possible by shutting off the main water valve for a burst pipe or turning off the appliance that malfunctioned. Call Prime Restoration of Macomb at (586) 277-1069 for 24/7 emergency response with a certified team typically on-site within 60 minutes anywhere in Macomb County. While waiting, move valuables, electronics, and furniture off wet floors, and begin removing excess water with towels or a wet vacuum if you have one. Do not use a regular household vacuum on water, do not turn on your HVAC system which can spread contamination, and do not attempt to use fans to dry the area yourself as improper airflow can push moisture deeper into walls and cause hidden mold growth.
Water damage should be addressed within the first 60 minutes whenever possible, and professional water extraction should begin no later than 24 hours after the event to prevent the worst secondary damage. Within the first hour, water spreads rapidly through flooring, carpet pad, and into subfloor cavities, increasing the affected area and restoration cost. By 24 to 48 hours, mold spores begin actively colonizing on wet surfaces, drywall wicks moisture upward expanding the damage zone, and hardwood floors begin irreversible buckling. After 72 hours, restoration costs can double or triple compared to immediate response, and Category 1 clean water can degrade to Category 2 or 3 contaminated water due to bacterial growth. Prime Restoration of Macomb provides typical 60-minute emergency response times throughout Sterling Heights, Clinton Township, Shelby Township, Warren, and all of Macomb County — call (586) 277-1069 day or night.
In most cases, you can remain in your home during water damage restoration as long as the affected area is limited and can be safely contained with physical barriers and negative air pressure. The drying equipment, including dehumidifiers and air movers, does generate noise that can be disruptive, particularly at night, but does not pose a health risk in clean water situations. However, Prime Restoration of Macomb recommends temporary relocation if the water damage involves sewage or contaminated water (Category 2 or 3), if mold is already present or suspected, if the damage affects your home's electrical panel or HVAC system, or if household members include young children, elderly individuals, or anyone with respiratory conditions. Your homeowners insurance typically covers temporary living expenses under the Additional Living Expense (ALE) provision of your policy, and Prime Restoration of Macomb can help you document your restoration costs for your carrier.
Hidden water damage is common in Macomb County homes and can go undetected for weeks or months, causing extensive structural damage and mold growth behind walls, under floors, and above ceilings. Warning signs include unexplained increases in your water bill, persistent musty or earthy odors especially in basements and bathrooms, discoloration or yellowish-brown staining on walls and ceilings, peeling or bubbling paint and wallpaper, warped or buckled flooring, soft or spongy spots when walking on floors, condensation on windows or pipes, and visible mold growth in corners or along baseboards. Many older homes in Warren, Roseville, St. Clair Shores, and Mount Clemens have slow plumbing leaks behind walls that go unnoticed until significant damage has occurred. Prime Restoration of Macomb uses thermal imaging cameras and professional moisture meters to detect hidden water damage that is invisible to the naked eye — call (586) 277-1069 to schedule an inspection if you notice any of these warning signs.
Call a water damage restoration company first, not a plumber. A restoration company handles the immediate emergency — extracting standing water, preventing mold, and protecting your belongings — while a plumber addresses only the pipe or fixture that caused the flood. Prime Restoration of Macomb typically responds within 60 minutes across all of Macomb County and can coordinate with a licensed plumber if a plumbing repair is needed. Getting water extraction started immediately is critical because every hour of standing water increases structural damage exponentially. Call (586) 277-1069 any time, day or night, and we will manage the entire emergency from extraction through final repairs.
No, it is not safe to use electricity in water-damaged areas until a qualified professional confirms the wiring and outlets are dry and undamaged. Water and electricity create a serious electrocution and fire hazard, especially when standing water reaches outlets, appliances, or your electrical panel. If you can safely access your breaker panel without stepping in water, turn off power to the affected areas immediately. Do not flip switches, plug in devices, or walk through standing water near any electrical source. Prime Restoration of Macomb technicians assess electrical safety as part of every emergency response throughout Sterling Heights, Clinton Township, Warren, and surrounding communities.
Water damage can become permanent within 48 to 72 hours if professional drying does not begin. In the first 24 hours, water saturates carpet, drywall, and wood but most materials can still be fully restored. Between 24 and 48 hours mold spores begin colonizing on wet surfaces, drywall starts to swell and lose structural integrity, and hardwood floors begin cupping or buckling. After 72 hours, Category 1 clean water degrades into Category 2 gray water from bacterial growth, mold spreads behind walls, and restoration costs can double or triple. In Macomb County's humid climate, these timelines can compress further during summer months, making rapid response from Prime Restoration of Macomb essential.
If you come home to a flooded house, do not enter the water until you confirm the electricity is off — flip the main breaker if you can reach it safely from dry ground. Next, call Prime Restoration of Macomb at (586) 277-1069 for immediate 24/7 emergency response anywhere in Macomb County. While waiting for our team, take photos and video of the flooding for your insurance claim, move lightweight valuables off wet floors if it is safe to do so, and contact your insurance company to open a claim. Do not use a household vacuum to remove water, and do not turn on your HVAC system as it can spread contamination. Our certified technicians typically arrive within 60 minutes with commercial extraction equipment to begin removing water and protecting your home from further damage.
Don't see your question? We're here 24/7.
Call (586) 277-1069Centrally located in Macomb County for fast 60-minute emergency response across Sterling Heights, Clinton Township, Shelby Township, Warren, and surrounding areas.
We provide 24/7 emergency water damage restoration throughout Macomb County, Michigan. Our technicians are strategically located to typically reach you in 60 minutes or less.
Our Office
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Hours
Open 24/7
Emergency service every day of the year
Don't let cost stand between you and a restored home
Spread the cost of restoration over time with affordable monthly payments that fit your budget.
Simple application process with fast approval. Get your restoration started without delays.
Financing available for water damage, fire restoration, mold remediation, and all other services.
We also bill insurance directly. Most restoration work is covered by your homeowner's policy.
Don't wait. Every minute counts when it comes to water damage. Call now for immediate 24/7 emergency response.