Holly · Oakland County
Top Rated Local Water Damage Restoration in Holly, MI
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Water Damage Restoration in Holly, Michigan
Prime Restoration, a top-rated, highly local company, provides water damage restoration in Holly from its West Bloomfield office at 5600 W Maple Rd. We are 24/7 and ready to dispatch now. Prime gives a free estimate and a free 20-point moisture inspection, and bills your insurance company directly. Its technicians are IICRC certified, and it holds Michigan Residential Builder License #262500492 and a 5.0 rating on Google from 186 reviews. Call (586) 277-1069.
A broken pipe, appliance leak, or storm surge can soak drywall and subfloor within hours. The longer water sits, the more secondary damage you pay for — warped hardwood, swollen MDF, wicking up studs, and Category 2 microbial growth within 48–72 hours. Fast extraction is the single biggest cost-control decision after a water loss.
Flooded basement in Holly? What to do while you wait for the crew
Call Prime Restoration at (586) 277-1069. We are 24/7 and ready to dispatch now from our Rochester Hills Office at Hampton Professional Park, 705 Barclay Cir, Rochester Hills.
While you wait for the restoration crew
- Stay out of the water if it reaches outlets, cords, baseboard heaters or the furnace. Turn off power at the panel only if you can reach it from a dry spot.
- Stop the water. Close the main water valve for a burst pipe or a supply line. After a storm, check the sump pump and its breaker.
- Photograph the water line on the walls and every damaged item before you move anything. Your insurance claim starts with these photos.
- Lift what you can. Move boxes, papers, electronics, wet rugs, drapes and shoes to a dry floor, and set aluminum foil or wood blocks under furniture legs so stain and rust do not soak into the floor.
- If it smells like sewage or came up through a floor drain or toilet, it is Category 3 water. Keep children and pets out, and wash your hands after any contact.
- Call Prime first. We photograph the water line, log moisture readings and start extraction, so your insurance claim starts with proof.
Do not
- Do not use a household vacuum on standing water. It is a shock hazard and it spreads contamination.
- Do not run ceiling fans, the furnace blower or central air while ceilings or ducts are wet.
- Do not throw out damaged items before they are photographed. Your insurer may ask to see them.
- Do not tear out drywall or carpet before moisture readings, unless the water is sewage.
- If a city sewer backed up into your basement, Michigan law (MCL 691.1419) requires written notice to the city within 45 days after you discover the damage.
Full basement flooding steps · Flooded basement cleanup
$750 Off Mold Remediation, Water Damage & Flood Cleanup · Payment options for the part insurance does not pay
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What kind of water damage do you have in Holly?
- Sewer backup in HollySewage coming up a floor drain, toilet or tub. This is Category 3 water.
- Burst pipe in HollyA frozen or broken supply line. Shut the main water valve first.
- Sump pump failure in HollyWater rising out of the sump pit during heavy rain or a power outage.
- Ceiling leak in HollyWater coming through the ceiling from the roof, a bathroom or a pipe above.
- Toilet, washer or dishwasher overflow in HollyA fixture or appliance overflow that spread across the floor.
What Holly Homeowners Need to Know
The Village of Holly owns the Stiffs Mill Pond Dam on the Shiawassee River, and state inspectors found the embankments near the dam do not meet minimum stability requirements.
Housing here is predominantly a median build year of 1978, with 51.6 percent of homes built before 1980. The most common restoration-related issues in Holly are unstable embankments at the Stiffs Mill Pond Dam, water main breaks on the village well system, pre-1980 plumbing near downtown. Our crews treat each property as its own project. Scope, drying time and rebuild needs are written from what we measure on site, not a generic playbook.
The Shiawassee River runs through the Village of Holly. In 1843 and 1844, Ira C. Alger built a grist mill on the river, and that mill started the town. The river still backs up today behind a dam at Stiffs Mill Pond in the village, and the Village of Holly owns that dam. State dam safety inspectors found that the embankments near the dam do not meet minimum stability requirements, and they say the risk of a dam failure goes up in a high water event. A Michigan Court of Claims judge denied the village's request to stop a state-ordered drawdown of the pond on July 21, 2025.
For water damage work specifically in Holly, the dominant driver we see on local jobs is unstable embankments at the Stiffs Mill Pond Dam — which affects how fast water spreads, where it hides, and how long drying realistically takes.
Seasonal pattern, Holly
Holly's 2026 flooding came in spring. On April 4, 2026, heavy rain sent water about five feet deep across parts of North Holly Road, and a driver had to be rescued from her car. Later that month, on April 21, 2026, the Village of Holly declared a local state of emergency after repeat storms overwhelmed the village wastewater system, which peaked at 5 million gallons a day and knocked out a primary pump. Check your sump pump and your basement window wells each spring, before the next heavy rain arrives.
Read more · what Holly homeowners need to knowShow less
Local conditions in Holly
Soil & water table
The Village of Holly runs its own water system, with four wells feeding miles of pipe and three water towers that hold 875,000 gallons. A home near the Shiawassee River or Stiffs Mill Pond sits close to that water's level, and the state has ordered the pond drawn down because of the embankment findings. The village's Department of Public Works tests the water weekly, monthly, and annually for lead, copper, arsenic, and other state requirements.
Building stock
The median home in Holly was built in 1978, and 51.6 percent of the village's 2,864 housing units went up before 1980. Owners occupy 70.9 percent of the village's 2,597 occupied homes. A house this age is old enough to carry its original plumbing behind the walls, the kind of pipe that fails quietly before anyone finds the leak.
Dispatch & access
Call Prime any time, day or night. We are 24/7 and ready to dispatch now from our Rochester Hills Office. For a water main or sewer problem inside the village, Village Hall takes calls at (248) 634-9571 during business hours; no separate after-hours water emergency number is published on the village's site.
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What water damage restoration costs in Holly
Small jobs start at $1,300. A one-room Category 1 water extraction and dry is the smallest job Prime Restoration runs, and this is that starting figure.
The typical Holly range for water damage restoration is $2,800 to $12,800.
Mold remediation starts at $1,600 for a small, under-30-square-foot job. The typical Holly range for mold remediation is $2,800 to $26,450.
What changes the price in Holly
- Median home built 1978 (U.S. Census Bureau). Older plaster, lath and drain lines take more time to remove and dry, so the estimate runs a little above the base band.
- 51.6% of homes here were built before 1980 (U.S. Census Bureau ACS), the age bracket most likely to still have original drain stacks or supply lines.
- 40 minutes from the nearest Prime office adds a small mobilization amount to the estimate.
Your insurance adjuster decides what is covered. The written estimate after inspection is the binding number.
$750 Off Mold Remediation, Water Damage & Flood Cleanup. See the offer terms on the specials page.
Plumbing leaks, flooded basements and mold in Holly
These are the three things callers report to Prime most. Between April 16 and October 3, 2026, Prime logged 205 calls with a description: 83 mentioned basement water, 57 mold, and 52 a pipe, a supply line or another plumbing leak.Prime Restoration is top-rated, a family water damage restoration business since 1988, and is 24/7 and ready to dispatch now.
Plumbing and supply line leaks in Holly
The median home in Holly was built in 1978, and 51.6 percent of the village's 2,864 housing units went up before 1980. A house this age is old enough to carry its original supply and drain lines, the kind of pipe that fails slowly behind a wall before anyone notices.
The Village of Holly's Department of Public Works runs its own water system from four wells and three water towers that hold 875,000 gallons, and it tests that water weekly, monthly, and annually for lead, copper, arsenic, and other state requirements. A sudden leak is a loss a homeowners policy commonly covers. The carrier decides.
Burst or frozen pipe · Water heater leak · Sink leak · Dishwasher leak · Refrigerator line · Washing machine · Toilet overflow · Tub or shower leak · Insurance claims
Flooded basements in Holly
The Shiawassee River runs through Holly, backed up behind the Stiffs Mill Pond Dam, which the Village of Holly owns. State dam safety inspectors found that the embankments near the dam do not meet minimum stability requirements, and on July 21, 2025 a Michigan Court of Claims judge denied the village's request to stop a state-ordered drawdown of the pond.
On April 4, 2026, heavy rain pushed water about five feet deep across parts of North Holly Road, and on April 21, 2026 repeat storms overwhelmed the village's wastewater system and knocked out a primary pump, leading the village to declare a local state of emergency.
Sump pump failure · Macomb County flooded basement guide · Basement flooding cleanup
Mold after water damage in Holly
A house built before 1980, which describes more than half of Holly, is old enough that a slow leak behind a wall or under a floor can run for a while before anyone finds it. Wet material next to an older wall is where mold starts. Mold remediation is faster when the drying starts on the first day.
Holly by the numbers
| What | Fact | Source |
|---|---|---|
| Median home built | 1978 | U.S. Census Bureau ACS 2020-2024 via Census Reporter |
| Homes built before 1980 | 51.6 percent of 2,864 housing units | U.S. Census Bureau ACS 2020-2024 via Census Reporter |
| Village water system | four wells and three water towers that hold 875,000 gallons | Village of Holly, Public Works page |
| 2026 local state of emergency | declared April 21, 2026 after flooding overwhelmed the village wastewater system | FOX 2 Detroit |
Water in the house now? Call (586) 277-1069. The estimate is free. See all Google reviews.
Sources: Village of Holly, Public Works page; Village of Holly, Wastewater Treatment page; Village of Holly, Contact page; U.S. Census Bureau ACS 2020-2024 via Census Reporter; Wikipedia, Holly, Michigan; Wikipedia, Holly Township, Michigan; Wikipedia, Downtown Holly Commercial District; ClickOnDetroit (WDIV-TV), dam rally article; FOX 2 Detroit, Mill Pond injunction denied; FOX 2 Detroit, boil water advisory; FOX 2 Detroit, local state of emergency; FOX 2 Detroit, North Holly Road flooding rescue; Prime Restoration call log, April 16 to October 3, 2026.
Read more · leaks, flooding and moldShow less
Where we work
Holly Neighborhoods and Districts We Cover
Downtown Holly runs along South Saginaw Street and Battle Alley, a one-lane street of small brick buildings, bounded roughly by Maple Street, South Broad Street, First Street, and the Grand Trunk Railroad tracks. The Village of Holly is an incorporated municipality with its own village council and government, and it sits inside Holly Township, a separate township government with its own officials. Give the dispatcher the words "Village of Holly" and your cross streets, since a Holly Township address is a different place with a different local government.
Weather record
Recent Storm History — Holly, MI
On August 1, 2026, a high-pressure water main broke on Quick Road, west of North Holly Road, and the village issued a boil water advisory for the immediate area. On April 21, 2026, the Village of Holly declared a local state of emergency after repeat storms overwhelmed the wastewater system, which peaked at 5 million gallons a day, knocked out a primary pump, and ran up more than $20,000 in repair costs. Earlier that month, on April 4, 2026, heavy rain pushed water about five feet deep across parts of North Holly Road, closing the road and forcing a rescue. The Stiffs Mill Pond Dam on the Shiawassee River, which the village owns, has carried a stability warning from state inspectors since inspections found the nearby embankments do not meet minimum requirements.
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Water Damage
Water Damage Restoration — Holly, MI
Prime Restoration provides 24/7 emergency water damage restoration built around the industry-standard mitigation protocol. Our crews extract standing water, set up containment, install industrial air movers and LGR dehumidifiers, and monitor moisture levels daily until the structure reaches documented dry standard. Every project is photographed and logged, and the rebuild is written up in Xactimate so homeowners have detailed line-item scope to submit to their insurance carrier.
Common causes we see in Holly
- Supply line failure (washer hose, toilet, dishwasher)
- Burst or frozen pipe
- Water heater rupture
- Sump pump failure during heavy rain
- Roof leak from ice dam or storm
- Sewer line backup
Signs to watch for
- Visible standing water or saturated carpet
- Musty or damp smell
- Swollen baseboards, warped hardwood, or bubbling paint
- Water stains on ceilings or walls
- Sudden spike in humidity
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Our Water Damage Process in Holly
The same documented process on every project.
- Step 1
1. Emergency Response & Inspection
A trained technician arrives, photographs the scene, identifies the water source, and maps affected materials with moisture meters and thermal imaging following industry-standard mitigation protocol.
- Step 2
2. Water Classification & Containment
Water is classified Category 1 (clean), 2 (gray), or 3 (black) and Class 1–4 by evaporation load. Non-affected areas are contained with 6-mil poly to prevent cross-contamination.
- Step 3
3. Water Extraction
Truck-mounted extractors and submersible pumps remove standing water. Saturated carpet pad is removed and disposed of. Drilling weep holes into wall cavities lets trapped water drain.
- Step 4
4. Structural Drying
Air movers, LGR dehumidifiers, and directed heat are set based on a written drying plan. Daily moisture readings are logged until materials reach dry standard.
- Step 5
5. Cleaning & Sanitization
Affected materials are cleaned with professional-grade antimicrobial. Contents are cleaned, dried, and inventoried for pack-out when needed.
- Step 6
6. Reconstruction & Xactimate Documentation
Drywall, flooring, trim, and paint are rebuilt to complete the project. Every line item is documented in Xactimate so you have detailed paperwork for your insurance carrier.
Equipment we bring to Holly
- Truck-mounted and portable water extractors
- Submersible sump pumps
- Industrial air movers (centrifugal + axial)
- LGR and refrigerant dehumidifiers
- Moisture meters (pin + pinless)
- Thermal imaging cameras
- Hygrometers and psychrometric loggers
- HEPA air scrubbers
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Reviews
What Holly Area Homeowners Say
5.0 Stars · 186 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
We work with all insurance companies
Making insurance claims hassle-free
Call Prime first. We bill your insurance company directly. We give your adjuster the moisture readings, photos and an itemized estimate. The claims process stays off your plate. Your job is to get back to normal. Ours is to handle the rest.
Also: Auto-Owners, Farm Bureau, Citizens, Travelers, Farmers, Frankenmuth, Hanover, PURE Insurance, Erie, Encompass, Foremost, Secura, American Family.
Carrier names and logos belong to their owners. Prime Restoration is an independent restoration contractor and is not affiliated with or endorsed by these companies. Your insurance company decides coverage under your policy.
Water Damage Questions — Holly, MI
Common questions from Holly homeowners before they call.
Is the dam on the Shiawassee River in downtown Holly a flood risk for nearby homes?
Prime Restoration: State dam safety inspectors found that the embankments near the Stiffs Mill Pond Dam do not meet minimum stability requirements, and they say the risk of a dam failure rises in a high water event. The Village of Holly owns the dam, and a Michigan Court of Claims judge denied the village's request to stop a state-ordered drawdown of the pond on July 21, 2025. If water reaches your basement near the river or the pond, stay out of it near outlets and call us for extraction and drying. Call (586) 277-1069.
How fast can a crew reach my Holly home after water damage?
Prime Restoration: Call Prime any time, day or night. We are 24/7 and ready to dispatch now to Holly. Call (586) 277-1069.
Do you work with my insurance company in Holly?
Prime Restoration bills your insurance company directly and writes the reconstruction estimate in Xactimate, the software adjusters use. Your carrier decides coverage. In Holly, call (586) 277-1069.
How long does structural drying take in Holly?
Prime Restoration: A typical Class 2 water loss reaches dry standard in 3–5 days. Class 3 losses with saturated walls, carpet pad, and subfloor usually run 5–7 days. We log moisture readings daily so drying time is based on measurements, not guesswork. In Holly, call (586) 277-1069.
Can I stay in my Holly house during drying?
Prime Restoration: For Category 1 (clean water) losses, most homeowners stay in place. Industrial air movers are loud (roughly 65–75 dB) and the affected area should stay contained. Category 2 and 3 losses often require temporary relocation until sanitization is complete. In Holly, call (586) 277-1069.
Prime Restoration is a licensed restoration contractor. We document the full project scope with detailed, itemized paperwork so you have clear line-item records to submit to your carrier.
Related Services in Holly
Basement Flooding Cleanup in Holly
Basement water extraction, contents pack-out, structural drying, and sanitization.Water DamageBurst Pipe Water Damage in Holly
Emergency response to burst, frozen, or ruptured pipes — water extraction, wall cavity drying, and rebuild.Water DamageCeiling Water Damage Repair in Holly
Ceiling leak diagnosis, dry-out, drywall replacement, and painted finish restoration.Nearby Cities We Serve
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