(586) 277-1069
24/7 Emergency — Tap to Call
Services
Water Damage Help
Service Area
Company
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Prime Restoration · 24/7 Emergency
Water damage gets worse by the hour. One call gets a crew moving, your loss documented for insurance, and the whole job handled by one team — extraction through rebuild.
Licensed & insured · Michigan Residential Builder #262500491 · IICRC-Certified Firm
One number reaches our dispatch 24/7. Tell us what happened and where; we send a crew, typically on-site within 60 minutes across Macomb and Oakland County. If water is active, shut off the source and the power to the area if you safely can while we roll.
Before anything is cleaned, the crew photographs the scene and maps moisture with meters and thermal imaging. That documentation — plus daily drying logs — becomes the evidence your insurance adjuster works from. You report the claim to your carrier the same day; we handle the technical paperwork.
A work authorization lets us legally begin emergency mitigation. It’s reviewed and signed on-site or from your phone by secure link — a clean, timestamped record for your claim file. We explain exactly what you’re signing, and you always get a copy. (A work authorization is not the same as signing over your claim — we’ll walk you through the difference.)
We extract, contain, and dry to documented standard, then handle reconstruction in-house — drywall, flooring, paint — so you deal with one accountable team from the first hour to the finished room.