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Water Damage Help
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13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
The first 48 hours after a fire are about stabilization: board-up, tarp, secure contents, and document. Rebuild decisions should not be made in those first two days. Get the scene secured, get the insurance inspection done, then write the scope.
Family-Owned · Insured & Licensed · 24/7 Emergency Dispatch
Auburn Hills’ loft conversions in former industrial buildings present unusual restoration challenges — exposed brick, concrete floors, and open ceilings require atypical drying strategies.
Housing here is predominantly Mix of older Auburn downtown homes, 1980s–2000s subdivisions, and loft conversions. The most common restoration-related issues in Auburn Hills are Clinton River flooding, industrial loft water damage, basement seepage. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Auburn Hills' loft conversions in former industrial buildings present unusual restoration challenges: exposed brick, concrete floors, open ceilings, and exposed mechanicals require atypical drying strategies. Standard drywall and carpet playbooks don't apply. Restoration scopes here often involve brick and masonry drying protocols, concrete floor moisture readings, and coordination with building owners who understand their property is not a conventional residential environment.
Fire and smoke restoration in Auburn Hills is shaped by the local building stock — the same factors that make Clinton River flooding a common local concern also affect how soot and odor migrate through a home during and after a fire event.
Seasonal pattern — Auburn Hills
Clinton River flooding concentrates in spring thaw; loft and industrial conversion work runs year-round as a baseline.
Soil & Water Table
Auburn Hills mixes traditional single-family housing with loft conversions in former industrial buildings near the Clinton River. The loft conversions have unusual moisture dynamics — exposed brick, concrete floors, and open ceilings behave very differently from standard residential construction. River corridor homes see occasional flood events.
Building Stock
Auburn Hills mixes older Auburn downtown homes, 1980s-2000s subdivisions, and loft conversions in former industrial buildings. The loft conversions feature exposed brick, concrete floors, and open ceilings that behave very differently from residential construction during moisture events.
Dispatch & Access
Dispatches reach Auburn Hills in 10-20 minutes from Rochester office. Loft conversions in former industrial buildings sometimes have unusual access constraints — freight elevators, loading docks, shared corridors.
Auburn Hills's restoration profile is shaped by a mix of corporate-corridor commercial, university-adjacent multifamily, and residential subdivisions. The Great Lakes Crossing corridor along I-75 and Baldwin Road carries dense retail and hospitality structures where commercial water and fire losses involve large open ceiling cavities, suspended grid systems, and conditioned-space drying logistics. The Oakland University area on the east side near Squirrel Road contains student housing, faculty neighborhoods, and 1960s-1970s ranch and split-level homes with original copper supply lines that have reached failure age. The Featherstone Road area and neighborhoods near the former Chrysler/Stellantis Tech Center include 1980s-1990s construction with poured basements and finished lower levels. Older sections south of Auburn Road near downtown contain pre-war wood-frame stock, while the Bald Mountain Recreation Area edge to the north transitions into wooded lots with private well and septic systems affecting Category 2 and 3 water classifications.
Auburn Hills sustained significant impact from the August 11, 2014 Metro Detroit flood, which overwhelmed I-75, surface streets, and storm systems through the Great Lakes Crossing and Featherstone corridors, producing commercial water losses at retail and hospitality properties alongside widespread residential basement flooding. The June-July 2021 Metro Detroit flooding repeated that pattern with sewer backup and Category 3 losses across the city's older stock and finished-basement subdivisions. The December 2013 Michigan ice storm produced extended DTE outages exceeding a week in many neighborhoods, generating frozen-pipe failures, ice-dam roof intrusion, and commercial food-loss claims at restaurants and grocery operations. The April 15, 2026 windstorm produced tree-impact and roof losses, particularly in the wooded sections near Bald Mountain and the Oakland University corridor. Clinton River branch flooding remains a recurring exposure on lower-elevation parcels.
Auburn Hills carries a split commercial-residential market. On the residential side, Auto-Owners, Cincinnati, Hanover, AAA, State Farm, Allstate, and Citizens dominate, with Chubb appearing on higher-value stock near Oakland University and the Bald Mountain edge. The Great Lakes Crossing and Tech Center commercial corridors run on commercial property programs with carriers including Travelers, Liberty Mutual, Zurich, and Hartford, frequently with TPA or independent adjuster involvement. Homes with finished basements and sewer backup history commonly carry water/sewer backup endorsements; lower-elevation parcels near the Clinton River branches occasionally carry NFIP. Xactimate is universal for residential and standard for most commercial losses, with Symbility appearing occasionally on managed repair programs.
Prime Restoration is a licensed Michigan restoration contractor. We document project scope in Xactimate so homeowners have clear line-item paperwork to submit to their carrier.
Restoration work in Auburn Hills routes through the City of Auburn Hills Building Department for residential and commercial permits, with structural, electrical, mechanical, and plumbing trades pulled separately. Commercial work along the Great Lakes Crossing corridor and Tech Center properties involves additional life-safety, sprinkler, and occupancy review under the Michigan Building Code commercial provisions. The 2015 Michigan Building Code governs structural and life-safety scope, with the Michigan Residential Code applying to one- and two-family dwellings. Interior finish work below state-defined thresholds may proceed without permit, but framing, electrical, mechanical, plumbing, and any work affecting fire-resistance ratings require permits and inspection. Industry-standard mitigation and fire restoration protocols govern restoration scope.
Fire damage restoration is more than cleaning up soot — it is a sequenced process of securing the structure, inventorying affected contents, cleaning hard and soft surfaces following industry-standard fire restoration practice, eliminating smoke odor at its source, and rebuilding. Every project is documented in Xactimate so homeowners have complete line-item paperwork for their carrier.
The same documented process on every project.
Windows, doors, and roof penetrations are secured against weather and theft within hours of the fire being extinguished.
Before anything is moved, the entire scene is photographed and video-documented for the insurance inspection.
Salvageable contents are inventoried, packed, and transported for off-site cleaning. Non-restorable contents are documented and disposed of.
Water used in firefighting is extracted immediately. Affected framing and drywall are dried before soot cleaning begins.
Per industry-standard fire restoration practice, dry or wet cleaning methods are selected based on residue type (protein, synthetic, natural). HEPA vacuuming precedes surface cleaning.
Thermal fogging, hydroxyl generators, and sealed-surface treatments address embedded smoke odor. HVAC ducts are cleaned or replaced.
Drywall, flooring, cabinetry, trim, and paint are rebuilt. Every line item is documented in Xactimate.
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
Common questions from Auburn Hills homeowners before they call.
Loft conversions in former industrial buildings have exposed brick, concrete floors, open ceilings, and exposed mechanicals — building elements that behave very differently from drywall and carpet during moisture events. Drying strategies have to account for brick moisture dynamics, concrete slab moisture readings, and the longer timelines these materials require. Standard residential drying playbooks don't apply without significant adjustment for this kind of space.
Only after the fire marshal or your insurance adjuster has authorized re-entry. Even then, limit entry to documenting and retrieving essentials — soot residue is harmful to breathe without PPE.
No. Professional contents cleaning can recover most electronics, furniture, clothing, and personal items. Items are inventoried, packed, and cleaned off-site. Only items damaged beyond restoration are disposed of, and each is documented.
With proper odor elimination — thermal fogging, HVAC cleaning, sealed-surface treatment, and replacement of porous materials that cannot be cleaned — the smell should be gone at project completion. If it comes back, there is still soot in a cavity or duct that was not addressed.
Prime Restoration is a licensed restoration contractor. We document the full project scope in Xactimate so you have clear line-item paperwork to submit to your carrier.
Fire & Smoke
Smoke residue cleaning, soot removal, and odor elimination after fire or puff-back events.
Fire & Smoke
Post-fire soot removal, HVAC decontamination, and permanent odor elimination.
Commercial & Rebuild
Full reconstruction of drywall, flooring, trim, cabinetry, and finishes after restoration.
We also serve these nearby Macomb and Oakland County communities.
24/7 emergency dispatch. trained restoration crews. Typical response within 60 minutes across our core service area.