Water Damage Restoration in Highland Township, MI
Prime Restoration, a local company based in Sterling Heights and not a franchise, provides water damage restoration in Highland Township. A crew is dispatched 24/7. Prime gives a free estimate and a free 20-point moisture inspection, and bills your insurance company directly. Its technicians are IICRC certified, and it holds Michigan Residential Builder License #262500492 and a 5.0 rating on Google from 167 reviews. Call (586) 277-1069.
Most water losses look small on the surface and are much bigger underneath. Moisture wicks into wall cavities, under cabinet toe-kicks, and beneath hardwood where it is invisible without a meter. A proper industry-standard inspection maps the real affected area before any drying plan is written.
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What Highland Township Homeowners Need to Know
Highland Township runs its drinking water from eight township-owned wells drawing glacial groundwater, and the separate White Eagle subdivision inside the township runs its own two-well system.
Housing here is predominantly a median build year of 1980, with 50.1 percent of homes built before 1980 and most homes on private wells. The most common restoration-related issues in Highland Township are well and septic-field saturation in heavy rain, sump pump failure, lakefront seepage near Duck Lake and White Lake. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Highland Township draws its public drinking water from eight wells pulling groundwater out of glacial deposits. The county adds chlorine to disinfect it and polyphosphate to cut down iron staining, but the system does not remove iron. Most homes outside the public system run on a private well and a septic field. A water emergency here, such as a broken line to the well system, is covered by the Oakland County Water Resources Commissioner's after-hours line, 248-624-6366.
For water damage work specifically in Highland Township, the dominant driver we see on local jobs is well and septic-field saturation in heavy rain — which affects how fast water spreads, where it hides, and how long drying realistically takes.
Seasonal pattern — Highland Township
On July 27, 2014, a line of storms crossed Oakland County in the late afternoon and dropped hail up to 1.75 inches across the Highland and White Lake area, with wind damage reported over the central and eastern county. Heavy rain or hail at that scale can overload a sump pump fast, so test yours before a storm front moves through.
Local conditions in Highland Township
Soil & Water Table
Duck Lake and White Lake sit in and around Highland Township, and the Seven Harbors community sits on Duck Lake Road between them. A finished basement near either shoreline sits close to the local water table, and lake-adjacent lots can carry groundwater into a foundation faster than lots further inland. Test the sump pump and its battery backup before heavy rain.
Building Stock
The median home in Highland Township was built in 1980, and 50.1 percent of its 7,820 housing units went up before that year. The single largest age bracket, 1,801 homes, or 23.0 percent of the township, dates from the 1970s. A crew checks the plumbing, the well connection and the foundation on site before it picks a drying plan.
Dispatch & Access
Highland Township is in western Oakland County. Call first, and the dispatcher will give you the current arrival window before a crew is sent. Give the dispatcher your cross streets and say whether your home is on a lake.
Plumbing leaks, flooded basements and mold in Highland Township
These are the three things callers report to Prime most. Between April 16 and October 3, 2026, Prime logged 205 calls with a description: 83 mentioned basement water, 57 mold, and 52 a pipe, a supply line or another plumbing leak.Prime Restoration is top-rated, a family water damage restoration business since 1988, and dispatches 24/7.
Plumbing and supply line leaks in Highland Township
The median home in Highland Township was built in 1980, and the 1970s is the largest single decade in its housing stock, with 1,801 homes. Supply lines and water heaters in homes that age are due for a look.
The township's public water comes from eight wells in glacial deposits, and the White Eagle subdivision runs its own two-well system. For a water main break or other after-hours water emergency, the Oakland County Water Resources Commissioner runs a line at 248-624-6366.
A sudden leak is a loss a homeowners policy commonly covers. The carrier decides.
Burst or frozen pipe · Water heater leak · Sink leak · Dishwasher leak · Refrigerator line · Washing machine · Toilet overflow · Tub or shower leak · Insurance claims
Flooded basements in Highland Township
Severe storms and flooding hit Oakland County on August 11 to 13, 2014, and the state and FEMA approved a major disaster declaration covering Oakland, Macomb and Wayne counties.
Duck Lake and White Lake sit in and around the township, with the Seven Harbors community between them on Duck Lake Road. Lake lots carry a higher water table, so a sump that stops is a fast way to a wet finished basement.
Sump pump failure · Macomb County flooded basement guide · Basement flooding cleanup
Mold after water damage in Highland Township
Owners occupy about 89.9 percent of occupied homes in Highland Township. A finished lower level that stays damp after a storm is where mold starts, and drying it quickly protects the finishes.
Water in the house now? Call (586) 277-1069. The estimate is free. See all Google reviews.
Sources: U.S. Census Bureau ACS 2020-2024 via Census Reporter; Oakland County Water Resources Commissioner, community water systems; Michigan Public, Oakland County flood damage, August 2014; Wikipedia, Highland Township, Oakland County, Michigan; Prime Restoration call log, April 16 to October 3, 2026.
Highland Township Neighborhoods and Districts We Cover
Highland Township's unincorporated communities include Highland, East Highland, West Highland, Clyde, Hickory Ridge and Seven Harbors. The Michigan Department of Transportation rebuilt 3.2 miles of M-59 between Milford Road and Tipsico Lake Road in the township in a $16.6 million project that held a public meeting on December 11, 2018. The White Eagle subdivision, inside the township, runs its own separate two-well water system with iron removal, apart from the township's main eight-well system. Give the dispatcher your road and your nearest lake or subdivision when you call.
Recent Storm History — Highland Township, MI
On July 27, 2014, storms moving across Oakland County between about 4:30 and 5:15 p.m. dropped golf-ball-size hail, up to 1.75 inches, near the Highland and White Lake area, with wind damage reported across the central and eastern county. The county as a whole was also hit by the severe storms and flooding of August 11-13, 2014, after which the state and FEMA approved a Major Disaster Declaration covering Oakland, Macomb and Wayne counties for public assistance, with flood damage across the county estimated at $337 million.
Water Damage Restoration — Highland Township, MI
Prime Restoration provides 24/7 emergency water damage restoration built around the industry-standard mitigation protocol. Our crews extract standing water, set up containment, install industrial air movers and LGR dehumidifiers, and monitor moisture levels daily until the structure reaches documented dry standard. Every project is photographed and written up in Xactimate so homeowners have detailed line-item scope to submit to their insurance carrier.
Common causes we see in Highland Township
- •Supply line failure (washer hose, toilet, dishwasher)
- •Burst or frozen pipe
- •Water heater rupture
- •Sump pump failure during heavy rain
- •Roof leak from ice dam or storm
- •Sewer line backup
Signs to watch for
- •Visible standing water or saturated carpet
- •Musty or damp smell
- •Swollen baseboards, warped hardwood, or bubbling paint
- •Water stains on ceilings or walls
- •Sudden spike in humidity
Our Water Damage Process in Highland Township
The same documented process on every project.
1. Emergency Response & Inspection
A trained technician arrives, photographs the scene, identifies the water source, and maps affected materials with moisture meters and thermal imaging following industry-standard mitigation protocol.
2. Water Classification & Containment
Water is classified Category 1 (clean), 2 (gray), or 3 (black) and Class 1–4 by evaporation load. Non-affected areas are contained with 6-mil poly to prevent cross-contamination.
3. Water Extraction
Truck-mounted extractors and submersible pumps remove standing water. Saturated carpet pad is removed and disposed of. Drilling weep holes into wall cavities lets trapped water drain.
4. Structural Drying
Air movers, LGR dehumidifiers, and directed heat are set based on a written drying plan. Daily moisture readings are logged until materials reach dry standard.
5. Cleaning & Sanitization
Affected materials are cleaned with professional-grade antimicrobial. Contents are cleaned, dried, and inventoried for pack-out when needed.
6. Reconstruction & Xactimate Documentation
Drywall, flooring, trim, and paint are rebuilt to complete the project. Every line item is documented in Xactimate so you have detailed paperwork for your insurance carrier.
Equipment we bring to Highland Township
Reviews
What Highland Township Area Homeowners Say
5.0 Stars · 167 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
Water Damage Questions — Highland Township, MI
Common questions from Highland Township homeowners before they call.
Does Highland Township have city water, or is my home on a well?
Prime Restoration: Both exist here. The township runs a public well system, eight wells drawing groundwater from glacial deposits, with chlorine added for disinfection. The White Eagle subdivision runs its own separate two-well system. Many homes outside those systems run on a private well and septic field. A sudden leak is a loss a homeowners policy commonly covers. The carrier decides. If water is in your home, call us for extraction and drying. Call (586) 277-1069.
How fast can a crew reach my home after water damage?
Prime Restoration: Highland Township is outside our Macomb and Oakland core service area, so arrival time depends on where the crew is when you call. Call first and the dispatcher will give you the current arrival window before a crew is sent. Call (586) 277-1069.
Do you work with my insurance company?
Prime Restoration bills your insurance company directly and documents the full scope in Xactimate, the software adjusters use. Your carrier decides coverage. Call (586) 277-1069.
How long does structural drying take?
Prime Restoration: A typical Class 2 water loss reaches dry standard in 3–5 days. Class 3 losses with saturated walls, carpet pad, and subfloor usually run 5–7 days. We log moisture readings daily so drying time is based on measurements, not guesswork. Call (586) 277-1069.
Can I stay in the house during drying?
Prime Restoration: For Category 1 (clean water) losses, most homeowners stay in place. Industrial air movers are loud (roughly 65–75 dB) and the affected area should stay contained. Category 2 and 3 losses often require temporary relocation until sanitization is complete. Call (586) 277-1069.
Prime Restoration is a licensed restoration contractor. We document the full project scope with detailed, itemized paperwork so you have clear line-item records to submit to your carrier.
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Need Water Damage in Highland Township Now?
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