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13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Most storm damage claims underpay because the initial scope misses the water migration. A wind-torn shingle lets three hours of rain into the attic, which runs down the rafters, through the top plate, and shows up on the ceiling two rooms away. Complete scope requires inspecting where the water went, not just where it came in.
IICRC-Certified · Insured & Licensed · 24/7 Emergency Dispatch
Auburn Hills’ loft conversions in former industrial buildings present unusual restoration challenges — exposed brick, concrete floors, and open ceilings require atypical drying strategies.
Housing here is predominantly Mix of older Auburn downtown homes, 1980s–2000s subdivisions, and loft conversions. The most common restoration-related issues in Auburn Hills are Clinton River flooding, industrial loft water damage, basement seepage. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Auburn Hills' loft conversions in former industrial buildings present unusual restoration challenges: exposed brick, concrete floors, open ceilings, and exposed mechanicals require atypical drying strategies. Standard drywall and carpet playbooks don't apply. Restoration scopes here often involve brick and masonry drying protocols, concrete floor moisture readings, and coordination with building owners who understand their property is not a conventional residential environment.
Storm damage in Auburn Hills frequently combines with the same vulnerabilities that drive Clinton River flooding — wind-driven rain and compromised building envelopes often trigger the same drying and mitigation scopes as a plumbing failure would.
Seasonal pattern — Auburn Hills
Clinton River flooding concentrates in spring thaw; loft and industrial conversion work runs year-round as a baseline.
Soil & Water Table
Auburn Hills mixes traditional single-family housing with loft conversions in former industrial buildings near the Clinton River. The loft conversions have unusual moisture dynamics — exposed brick, concrete floors, and open ceilings behave very differently from standard residential construction. River corridor homes see occasional flood events.
Building Stock
Auburn Hills mixes older Auburn downtown homes, 1980s-2000s subdivisions, and loft conversions in former industrial buildings. The loft conversions feature exposed brick, concrete floors, and open ceilings that behave very differently from residential construction during moisture events.
Dispatch & Access
Dispatches reach Auburn Hills in 10-20 minutes from Rochester office. Loft conversions in former industrial buildings sometimes have unusual access constraints — freight elevators, loading docks, shared corridors.
Auburn Hills's restoration profile is shaped by a mix of corporate-corridor commercial, university-adjacent multifamily, and residential subdivisions. The Great Lakes Crossing corridor along I-75 and Baldwin Road carries dense retail and hospitality structures where commercial water and fire losses involve large open ceiling cavities, suspended grid systems, and conditioned-space drying logistics. The Oakland University area on the east side near Squirrel Road contains student housing, faculty neighborhoods, and 1960s-1970s ranch and split-level homes with original copper supply lines that have reached failure age. The Featherstone Road area and neighborhoods near the former Chrysler/Stellantis Tech Center include 1980s-1990s construction with poured basements and finished lower levels. Older sections south of Auburn Road near downtown contain pre-war wood-frame stock, while the Bald Mountain Recreation Area edge to the north transitions into wooded lots with private well and septic systems affecting Category 2 and 3 water classifications.
Auburn Hills sustained significant impact from the August 11, 2014 Metro Detroit flood, which overwhelmed I-75, surface streets, and storm systems through the Great Lakes Crossing and Featherstone corridors, producing commercial water losses at retail and hospitality properties alongside widespread residential basement flooding. The June-July 2021 Metro Detroit flooding repeated that pattern with sewer backup and Category 3 losses across the city's older stock and finished-basement subdivisions. The December 2013 Michigan ice storm produced extended DTE outages exceeding a week in many neighborhoods, generating frozen-pipe failures, ice-dam roof intrusion, and commercial food-loss claims at restaurants and grocery operations. The April 15, 2026 windstorm produced tree-impact and roof losses, particularly in the wooded sections near Bald Mountain and the Oakland University corridor. Clinton River branch flooding remains a recurring exposure on lower-elevation parcels.
Auburn Hills carries a split commercial-residential market. On the residential side, Auto-Owners, Cincinnati, Hanover, AAA, State Farm, Allstate, and Citizens dominate, with Chubb appearing on higher-value stock near Oakland University and the Bald Mountain edge. The Great Lakes Crossing and Tech Center commercial corridors run on commercial property programs with carriers including Travelers, Liberty Mutual, Zurich, and Hartford, frequently with TPA or independent adjuster involvement. Homes with finished basements and sewer backup history commonly carry water/sewer backup endorsements; lower-elevation parcels near the Clinton River branches occasionally carry NFIP. Xactimate is universal for residential and standard for most commercial losses, with Symbility appearing occasionally on managed repair programs.
Prime Restoration is a licensed Michigan restoration contractor. We document project scope in Xactimate so homeowners have clear line-item paperwork to submit to their carrier.
Restoration work in Auburn Hills routes through the City of Auburn Hills Building Department for residential and commercial permits, with structural, electrical, mechanical, and plumbing trades pulled separately. Commercial work along the Great Lakes Crossing corridor and Tech Center properties involves additional life-safety, sprinkler, and occupancy review under the Michigan Building Code commercial provisions. The 2015 Michigan Building Code governs structural and life-safety scope, with the Michigan Residential Code applying to one- and two-family dwellings. Interior finish work below state-defined thresholds may proceed without permit, but framing, electrical, mechanical, plumbing, and any work affecting fire-resistance ratings require permits and inspection. IICRC S500 and S700 govern restoration scope.
Storm events in Southeast Michigan routinely combine wind, hail, and heavy rain — often all in the same afternoon. Our crews respond 24/7 to tarp roof damage, extract water intrusion, dry affected areas, and rebuild. Every project is documented in Xactimate so you have detailed paperwork for your insurance carrier.
The same documented process on every project — based on IICRC S500.
Roof penetrations, broken windows, and compromised openings are secured with tarps and plywood within hours.
Any water that has entered the structure is extracted immediately. Affected carpet, pad, and drywall are addressed per IICRC S500.
Exterior and interior damage is documented with photos, video, and Xactimate scope. Hidden water migration is mapped with thermal imaging.
Air movers and dehumidifiers dry affected framing, subfloor, and cavities until moisture meters confirm dry standard.
Roof, siding, windows, drywall, paint, and flooring are rebuilt. We coordinate with licensed roofers for the roof repair itself.
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
“This company Prime Restoration in Troy, is absolutely incredible! I really hope you never have to deal with water damage, but if you do, just take a deep breath and reach out to Prime Restoration. Trust me, they're the real deal.”
Ramiz G.
Troy, MI
“One of the best, if not the best, water restoration company around. Nick is an absolute G. Helped me out and fixed everything for me.”
Gionni C.
Verified Google Review
“After I had water damage in my entire home, I gave Prime Restoration a call and they fixed it efficiently and high quality. Would highly recommend this company to anyone in Clawson. 10/10”
Luke Z.
Clawson, MI
“House got water in the basement from a storm and heavy rain. They showed up within the hour and got the water cleaned up and all dry. Now they are helping with repairing the damage. Amazing company. Best in Clawson”
Sinan S.
Clawson, MI
“Prime Restoration was fantastic. I'd highly recommend using them for anything they can assist you with. Great service and best water damage cleanup in Troy”
Andy A.
Troy, MI
“Had a water heater break. The first person I called at midnight was Prime. They came ASAP and documented all the damage. Then started the flood restoration. They wrote an estimate to price the restoration. I highly recommend.”
Yashhvardhan R.
Verified Google Review
“If I could give 10 stars I would! I can't praise the crews that respond to water damage enough! They are efficient, polite, came precisely and did a wonderful job!”
Kristian S.
Verified Google Review
“Fire damage to my house this past year, Prime Restoration stepped up and their help was felt immediately! Friendly, helpful, professional staff that made us feel like family and showed they really cared about us. My house looks incredible, could not have asked for a better experience!”
Gina R.
Verified Google Review
“Laundry pipe begins to leak at night. This company had a crew out the SAME DAY. I was referred to them and very impressed! Would highly recommend them.”
SERT C.
Verified Google Review
“Thank you Prime Restoration. I had my water line break and ruin my bathroom. Everything is fixed now. Also, the service was quick and they were very professional.”
Theo P.
Verified Google Review
“When I contacted Prime Restoration based on a friend's recommendation, I was extremely impressed with their services. The representative who arrived promptly to assess the situation was knowledgeable and addressed all my concerns.”
Kristofer K.
Verified Google Review
“My house had a flood caused by a faulty refrigerator, but Prime Restoration resolved the situation. Highly recommend for fridge-related floods in Troy, Michigan.”
Danjel P.
Troy, MI
Common questions from Auburn Hills homeowners before they call.
Loft conversions in former industrial buildings have exposed brick, concrete floors, open ceilings, and exposed mechanicals — building elements that behave very differently from drywall and carpet during moisture events. Drying strategies have to account for brick moisture dynamics, concrete slab moisture readings, and the longer timelines these materials require. Standard residential drying playbooks don't apply without significant adjustment for this kind of space.
We coordinate roofing work with licensed roofing contractors and include the full scope in the Xactimate paperwork. Prime Restoration's direct scope is water damage mitigation, drying, interior rebuild, and project coordination.
Emergency tarping is typically completed same-day after dispatch. Tarping is weather-dependent — for safety reasons, tarping is not performed during active storms or on ice-covered roofs.
Prime Restoration is a licensed restoration contractor. We document the full project scope in Xactimate so you have clear line-item paperwork to submit to your carrier.
Storm Damage
Wind damage assessment, emergency tarping, and water intrusion cleanup.
Water Damage
IICRC S500 water extraction, structural drying, and full restoration with Xactimate documentation.
Water Damage
Ceiling leak diagnosis, dry-out, drywall replacement, and painted finish restoration.
We also serve these nearby Macomb and Oakland County communities.
24/7 emergency dispatch. IICRC-certified crews. Typical response within 60 minutes across our core service area.