(586) 277-1069
24/7 Emergency — Tap to Call
Services
Water Damage Help
Service Area
Company
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Michigan storms hit fast — a typical summer front drops inches of rain, 60+ mph wind gusts, and pea-to-golf-ball hail in under an hour. The damage that homeowners see first (a missing shingle, a downed limb) is usually not the biggest problem. The biggest problem is the water that has already made it into the wall and ceiling cavity.
IICRC-Certified · Insured & Licensed · 24/7 Emergency Dispatch
Many Roseville homes are served by combined stormwater/sanitary sewers — during extreme rain events, these systems back up and push sewage into basements across whole blocks.
Housing here is predominantly Dense 1940s–1960s bungalow and ranch housing, plus mid-century apartments. The most common restoration-related issues in Roseville are aging cast iron drains, basement flooding, combined sewer backups. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Roseville's combined stormwater and sanitary sewer system is a defining factor in local restoration work. During extreme rain events these systems back up and push Category 3 water into basements across entire blocks at once. Restoration scopes here must follow IICRC S500 Category 3 protocols: porous materials come out, non-porous surfaces get physical removal of contamination followed by EPA-registered antimicrobial application, and moisture mapping extends well beyond the visible wet line.
Storm damage in Roseville frequently combines with the same vulnerabilities that drive aging cast iron drains — wind-driven rain and compromised building envelopes often trigger the same drying and mitigation scopes as a plumbing failure would.
Seasonal pattern — Roseville
Combined sewer backups concentrate during multi-inch rain events in summer and fall; slow drain-line failures are a year-round constant.
Soil & Water Table
Roseville's combined stormwater-sanitary sewer system is the defining local infrastructure risk. Built for a lower-density era, the system routinely surcharges during heavy rain and pushes contaminated water back through floor drains into basements. Backwater valves help but aren't universal on older homes.
Building Stock
Roseville's dense 1940s-1960s housing consists of brick bungalows, Cape Cods, and small ranches built during the postwar housing boom. Original cast-iron drains and galvanized supply lines are still common, and basement waterproofing systems are typically original-era asphalt parging that has long since failed.
Dispatch & Access
Compact lots and older streets mean equipment staging is tight in most neighborhoods. Crews often work from the street or driveway apron rather than pulling trucks fully onto properties.
Roseville is an inner-ring suburb in southern Macomb County, bordered by Eastpointe, St. Clair Shores, Warren, and Fraser. The housing stock is dominated by post-World War II tract construction — small ranch and bungalow forms built between roughly 1946 and 1965 — concentrated in neighborhoods east of Gratiot and along Utica Road, Common Road, and Martin Road. The Eastland area near 8 Mile and Gratiot reflects the city's oldest commercial corridor. Lot sizes are compact and basements are nearly universal, with original cast-iron or clay sanitary laterals still in service in much of the city. The Bon Brae and Erin neighborhoods east of Gratiot share the same vintage. The combination of aging combined sewer infrastructure, small lots, and slab-on-grade additions creates concentrated exposure to sanitary backups and groundwater intrusion during heavy-rain events.
Roseville sustained some of the most severe sanitary backup losses in Metro Detroit during the August 11, 2014 flood, when record rainfall overwhelmed the regional combined sewer system and produced widespread Category 3 sewage intrusion into basements across the city. Affected basements commonly required full demolition of finished materials, antimicrobial application, and reconstruction documented under IICRC S500 Category 3 protocols. The June and July 2021 Metro Detroit flooding repeated the pattern at lower but still substantial severity, again concentrated in basements with combined-sewer exposure. The December 2013 ice storm produced power outages and frozen-pipe losses in the older postwar housing stock. The April 15, 2026 Macomb County windstorm caused roof, siding, and tree-impact damage across the city, layering wind-loss claims on top of the city's persistent water-loss exposure.
Roseville's carrier mix reflects its middle-income, postwar-suburb profile. AAA / Auto Club Group, State Farm, Allstate, and Citizens hold the dominant share of owner-occupied homeowners policies, with Auto-Owners and Hanover also writing throughout the city. Citizens carries a meaningful slice of older homes that other carriers underwrite less aggressively. Water-backup and sump-failure endorsements vary widely by policy and are a frequent point of coverage friction following sanitary backup events given the city's aging combined-sewer exposure. Xactimate is the universal estimating platform, and large-loss events — particularly the recurring sewage-backup losses — commonly route through carrier TPAs with full IICRC S500 documentation expectations.
Prime Restoration is a licensed Michigan restoration contractor. We document project scope in Xactimate so homeowners have clear line-item paperwork to submit to their carrier.
Roseville is an incorporated city, and building permits are administered through the City of Roseville Department of Public Services under the 2015 Michigan Building Code and corresponding Michigan Residential, Electrical, Mechanical, and Plumbing Codes. Restoration scopes involving framing repair, drywall reconstruction beyond limited cosmetic replacement, electrical or mechanical equipment replacement, or plumbing modifications require trade permits and inspection. Given Roseville's recurring large-scale sanitary backup events, Category 3 reconstruction scopes routinely involve coordinated permit activity across multiple trades. Roseville is on municipal water and sewer, so Macomb County Health Department coordination is generally not triggered by water losses in the way it is for the unsewered northern townships.
Storm events in Southeast Michigan routinely combine wind, hail, and heavy rain — often all in the same afternoon. Our crews respond 24/7 to tarp roof damage, extract water intrusion, dry affected areas, and rebuild. Every project is documented in Xactimate so you have detailed paperwork for your insurance carrier.
The same documented process on every project — based on IICRC S500.
Roof penetrations, broken windows, and compromised openings are secured with tarps and plywood within hours.
Any water that has entered the structure is extracted immediately. Affected carpet, pad, and drywall are addressed per IICRC S500.
Exterior and interior damage is documented with photos, video, and Xactimate scope. Hidden water migration is mapped with thermal imaging.
Air movers and dehumidifiers dry affected framing, subfloor, and cavities until moisture meters confirm dry standard.
Roof, siding, windows, drywall, paint, and flooring are rebuilt. We coordinate with licensed roofers for the roof repair itself.
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian H.
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan M.
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed W.
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam J.
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome K.
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B.
Verified Google Review
“This company Prime Restoration in Troy, is absolutely incredible! I really hope you never have to deal with water damage, but if you do, just take a deep breath and reach out to Prime Restoration. Trust me, they're the real deal.”
Ramiz G.
Troy, MI
“One of the best, if not the best, water restoration company around. Nick is an absolute G. Helped me out and fixed everything for me.”
Gionni C.
Verified Google Review
“After I had water damage in my entire home, I gave Prime Restoration a call and they fixed it efficiently and high quality. Would highly recommend this company to anyone in Clawson. 10/10”
Luke Z.
Clawson, MI
“House got water in the basement from a storm and heavy rain. They showed up within the hour and got the water cleaned up and all dry. Now they are helping with repairing the damage. Amazing company. Best in Clawson”
Sinan S.
Clawson, MI
“Prime Restoration was fantastic. I'd highly recommend using them for anything they can assist you with. Great service and best water damage cleanup in Troy”
Andy A.
Troy, MI
“Had a water heater break. The first person I called at midnight was Prime. They came ASAP and documented all the damage. Then started the flood restoration. They wrote an estimate to price the restoration. I highly recommend.”
Yashhvardhan R.
Verified Google Review
“If I could give 10 stars I would! I can't praise the crews that respond to water damage enough! They are efficient, polite, came precisely and did a wonderful job!”
Kristian S.
Verified Google Review
“Fire damage to my house this past year, Prime Restoration stepped up and their help was felt immediately! Friendly, helpful, professional staff that made us feel like family and showed they really cared about us. My house looks incredible, could not have asked for a better experience!”
Gina R.
Verified Google Review
“Laundry pipe begins to leak at night. This company had a crew out the SAME DAY. I was referred to them and very impressed! Would highly recommend them.”
SERT C.
Verified Google Review
“Thank you Prime Restoration. I had my water line break and ruin my bathroom. Everything is fixed now. Also, the service was quick and they were very professional.”
Theo P.
Verified Google Review
“When I contacted Prime Restoration based on a friend's recommendation, I was extremely impressed with their services. The representative who arrived promptly to assess the situation was knowledgeable and addressed all my concerns.”
Kristofer K.
Verified Google Review
“My house had a flood caused by a faulty refrigerator, but Prime Restoration resolved the situation. Highly recommend for fridge-related floods in Troy, Michigan.”
Danjel P.
Troy, MI
Common questions from Roseville homeowners before they call.
Under IICRC S500, water from a combined sewer backup is categorized as Category 3 (grossly contaminated) because it potentially contains sewage, industrial waste, and other biohazards. This means porous materials like drywall, carpet, and insulation that contacted the water must be removed rather than cleaned, and non-porous surfaces require physical removal of contamination followed by EPA-registered antimicrobial treatment. Roseville's combined sewer system makes Category 3 events disproportionately common compared to cities on separated systems.
We coordinate roofing work with licensed roofing contractors and include the full scope in the Xactimate paperwork. Prime Restoration's direct scope is water damage mitigation, drying, interior rebuild, and project coordination.
Emergency tarping is typically completed same-day after dispatch. Tarping is weather-dependent — for safety reasons, tarping is not performed during active storms or on ice-covered roofs.
Prime Restoration is a licensed restoration contractor. We document the full project scope in Xactimate so you have clear line-item paperwork to submit to your carrier.
Storm Damage
Wind damage assessment, emergency tarping, and water intrusion cleanup.
Water Damage
IICRC S500 water extraction, structural drying, and full restoration with Xactimate documentation.
Water Damage
Ceiling leak diagnosis, dry-out, drywall replacement, and painted finish restoration.
We also serve these nearby Macomb and Oakland County communities.
24/7 emergency dispatch. IICRC-certified crews. Typical response within 60 minutes across our core service area.