First response
What has to happen first when a rental has water damage?
Stopping the water does not wait on sorting out who pays. If a valve or a plug is safely reachable, stop the source. Either way, the next step is a dated written notice, because Michigan's repair covenant runs from when the landlord knew or should have known, and a text or email with a timestamp is the clearest proof of that.
Michigan Legal Help, the state-funded self-help legal resource, publishes a free do-it-yourself tool for writing a landlord repair-request letter, built for exactly this notice step. A tenant who calls but never puts the request in writing has a weaker record if the repair drags on.
Getting Prime Restoration out to document and start mitigation does not require the landlord/tenant question to be settled first. The water keeps spreading while that question sits open, and the documentation Prime creates on arrival, photos and moisture readings dated to the visit, is useful to whichever insurer ends up handling the claim.












