Xactimate-format documentation, daily moisture logs, time-stamped photos, and structured records — on every project.
Prime Restoration is an independent Michigan-licensed restoration contractor serving homeowners across Macomb, Oakland, and Wayne County. We work direct-to-homeowner. Project documentation is written in Xactimate format, the industry-standard estimating platform — with regional price list, daily moisture logs, time-stamped photos, and structured records the homeowner keeps with their file.
Why it matters
Restoration documentation is the homeowner's record of the loss. A clean file in Xactimate format gives the homeowner a complete, line-item record of what was extracted, demolished, dried, and rebuilt — useful when comparing to whatever scope their carrier puts together. Coverage decisions are made solely by the carrier; always confirm coverage and limits with your carrier and policy.
Initial scope delivered to the adjuster within 24 hours of first visit, using current Metro Detroit price list and mapping line items to industry-standard mitigation and remediation protocols.
Every drying day produces a moisture log entry and dated photo set that is pushed to the carrier file, so the adjuster can approve supplements without re-visiting.
Completion report at project close includes final photos, drying records, waiver of lien, and COI — everything the desk reviewer needs to close the file.
Prime Restoration is an independent Michigan-licensed restoration contractor serving homeowners across Macomb and Oakland counties. We work direct-to-homeowner regardless of which carrier holds your policy. Reconstruction scopes are documented in Xactimate format, the industry-standard estimating platform used industry-wide. Coverage decisions are made solely by the homeowner's carrier; always confirm coverage and limits with your carrier and policy.
State Farm, AAA, Auto-Owners, Allstate, Farm Bureau, Citizens, Westfield, The Hartford, and most regional and specialty carriers operating in Macomb, Oakland, and Wayne County.
Typically within 24 hours of the first site visit, using the current Metro Detroit Xactimate price list. Supplements are pushed the same day they are identified.
Yes. Every drying day produces a moisture log entry keyed to the drying chamber, dated photos of each affected area, and equipment placement maps. The adjuster sees progress in real time without having to chase us for updates.
Yes. Prime Restoration carries commercial general liability coverage appropriate for residential and small-commercial restoration work. COI available on request.
24/7 emergency dispatch. Trained restoration crews. Typical 60-minute response across Macomb County.