Multi-tenant office buildings and corporate campuses lose productivity every hour. We work nights and weekends to keep tenants operating.
Commercial office buildings — Class A towers in Troy, mid-rise Class B in Sterling Heights, single-tenant corporate campuses in Auburn Hills — face restoration challenges that single-tenant buildings never see. Multiple tenants, shared HVAC, building automation systems, executive suites, server rooms, and rigid business-hour operation windows. Prime Restoration dispatches trained restoration crews to commercial office projects with a plan built for exactly this: contain the loss, work overnight when possible, keep tenants operating, and document everything in Xactimate so the property manager can hand separate paperwork to the landlord carrier and each affected tenant.
Why it matters
Most commercial office restoration work has to happen between 6pm Friday and 6am Monday. Tenants cannot stop working on Monday morning because Suite 300 had a sprinkler activation Saturday night. That means we arrive with enough crew and equipment to do in 48 hours what a residential project would take a week to do — and we document it at the same quality level so the carrier has zero reason to push back on the claim.
We schedule loud extraction and demo work for weekends, evenings, and overnight so tenants are not disrupted during business hours.
Every affected tenant suite gets its own Xactimate sub-scope so the property manager can submit separate documentation to each tenant and to the building carrier.
IT and AV equipment in affected zones is documented, isolated, and handed to specialists for drying or replacement — not treated as general contents.
Yes — most commercial office restoration work we do happens Friday 6pm through Monday 6am. We mobilize enough crew and equipment to complete critical mitigation tasks during the weekend window so tenants return to a functional workspace Monday morning.
We produce a master project file with separate Xactimate sub-scopes for each affected tenant suite. The property management company or building owner can submit building-envelope and common-area line items to the master carrier while handing each affected tenant their own sub-scope for their individual claim.
Server rooms, network closets, AV control rooms, and sensitive electronics get specific containment treatment. We document affected equipment, isolate it from water exposure, and either dry it under controlled conditions or flag it for the tenant's IT team to replace.
Yes. Prime Restoration carries commercial general liability and can name the building owner, property manager, or tenant as additional insured on request.
Macomb County, Oakland County, and portions of Wayne County — including Sterling Heights, Troy, Auburn Hills, Warren, Southfield, Farmington Hills, Birmingham/Bloomfield, and the broader I-75 and I-696 commercial corridors.
24/7 emergency dispatch. Trained restoration crews. Typical 60-minute response across Macomb County.