Every hour a hotel floor is offline is lost revenue. We contain fast, work floor-by-floor, and minimize guest disruption.
Hotels, motels, inns, and short-term rental properties cannot shut down the way a single-family home or office building can. Occupancy is measured in hours, not days, and a water loss on the fourth floor means rooms 401 through 420 go out of inventory the same night. Prime Restoration dispatches trained restoration crews to hotel properties across Macomb County and Oakland County with a plan specifically built for hospitality: contain the loss, stabilize adjacent occupied rooms, work floor-by-floor with HEPA scrubbers, and document everything in Xactimate so the general manager has clean paperwork for the brand and the carrier.
Why it matters
Brand compliance matters almost as much as the carrier here. Marriott, Hilton, IHG, Hyatt, Wyndham, and Choice brand standards all have minimum restoration documentation and turnaround expectations. A project that is not written in Xactimate and not properly documented creates problems with the franchise agreement long after the claim is paid. We write every hospitality project with brand compliance in mind.
We seal affected corridors with HEPA scrubbers and zippered poly containment so guests on other floors experience zero disruption.
Noisy demolition and extraction work is scheduled overnight when possible to avoid guest complaints. Quiet drying equipment runs continuously.
Every project file includes photos, moisture maps, Xactimate line items, and a completion report formatted to meet major franchise brand standards.
Yes. We schedule loud demolition and extraction work for overnight windows when possible, use quiet drying equipment during the day, and contain affected corridors so guests on unaffected floors experience no disruption.
A single flooded room on Category 1 clean water is typically dry and ready for light cosmetic turnover in 3 to 5 days. Multi-room stack losses and Category 2 or 3 events take longer. We produce a projected back-in-service timeline on the first site visit so the revenue manager can block inventory accurately.
Yes. We write documentation to meet major franchise brand standards (Marriott, Hilton, IHG, Hyatt, Wyndham, Choice) and include the completion report in a format the brand's regional quality team can file without rework.
We serve hotels across Macomb County, Oakland County, and portions of Wayne County — including properties near Metro Airport, downtown Detroit, and Birmingham/Bloomfield corridor.
Yes. Prime Restoration is a Michigan-licensed restoration contractor and can handle full mitigation plus reconstruction in one contract — drywall, insulation, flooring, paint, trim, fixtures, and finish work — so the property manager does not have to coordinate a separate rebuild contractor after mitigation.
24/7 emergency dispatch. Trained restoration crews. Typical 60-minute response across Macomb County.