5 Best Basement Flood Cleanup Companies Near You in Macomb Township, MI, Compared (2026)

A flooded basement in Macomb Township gets one call first: Prime Restoration at (586) 277-1069. Prime is a family water damage restoration business since 1988, and its Macomb office is in Macomb Centre Plaza at 51058 Romeo Plank Rd, Macomb, MI 48042, inside the township. The drive from that office to Macomb Township Hall on Broughton Road measured 11.4 minutes, so Prime is on site in 25 minutes, 24/7. Prime holds Michigan Residential Builder License 262500492, is an IICRC Certified Firm and has 5.0 stars on Google from 186 reviews. Prime and four other companies are compared here, and each one was checked against its own website for Macomb Township.

The former Clinton-Macomb Public Library North Branch in Macomb Township. Photo by Local hero, CC BY-SA 4.0, via Wikimedia Commons.

What do I do in the first ten minutes of a flooded basement in Macomb Township?

1. Check the stairs for light and sound. If you hear buzzing or see sparks, leave the house and call 911.
2. Identify the water. Smell it. Sewer gas and gray or brown water mean a sewer backup. Clear water at one wall points to the foundation or the sump.
3. Call Prime Restoration at (586) 277-1069. The Macomb office on Romeo Plank Rd sends a crew and a dispatcher opens your file.
4. Call the township Water & Sewer Department if it is sewage. The township's published number is (586) 598-0687, and after hours (586) 598-1790.
5. Do not flush toilets or run the washer while a sewer backup is under way. Every gallon you send down adds to the line.
6. Photograph the water line and the drain from the stair, then the contents.
7. Mark the date. The written claim clock runs 45 days from discovery.

Who do I call when my basement floods in Macomb Township?

Call Prime Restoration first at (586) 277-1069. The office on Romeo Plank Rd is in the township, so a crew is on site in 25 minutes, 24/7. One call starts extraction and the moisture readings, and Prime helps get a plumber to the house when a pipe or a pump caused the loss. The township and your insurance carrier get their notices after the water is moving.

Macomb Township basement flood cleanup companies compared (November 2026)

Company	Office on file	How it names Macomb Township	Flood or basement content	Published phone
1. Prime Restoration (586) 277-1069 · primerestorationllc.com	Macomb Centre Plaza, 51058 Romeo Plank Rd, Macomb, MI 48042	Office in the township, this guide, city pages	This guide, township claim steps, cost bands	24/7
2. SERVPRO of Northeast Macomb Township (586) 930-5659 · servpro.com	54541 Congaree Dr, Macomb, MI 48042	Franchise name and service area "Macomb, MI"	Water damage and storm damage pages	24/7
3. Action Extraction (Macomb County Flood Restoration) (586) 949-4448 · macombcountyfloodrestoration.com	21499 Raintree Dr, Macomb, MI 48044	Names Macomb Township on its Macomb County basement page	Macomb County flooded basement page	Yes
4. Paul Davis Restoration of East Michigan (586) 983-8008 · east-michigan.pauldavis.com	50581 Sabrina Dr, Shelby Township, MI 48315	"Macomb MI" in its flood page coverage list	Flood damage restoration page	Yes
5. PuroClean Restoration Services (Shelby Twp.) (586) 697-8100 · puroclean.com	56700 Mound Rd, Shelby Twp., MI 48316	Names Macomb Township in a water damage process blog post	Water damage service pages	24/7

All rows were checked on the companies' own websites on 2026-11-04. Phone numbers for the four competitors are plain text.

What does the township itself publish about sewer backups?

Macomb Township publishes its own claim steps in its 2021 Annual Report on Water Quality, released by the Department of Public Works at 51650 Card Road. The section is headed "Overflow or Backup of Sewage Water or Storm Water System." It cites Public Act 222 and tells any resident or business owner to contact the Water & Sewer Department immediately at (586) 598-0687, or after hours at (586) 598-1790. It says a written claim must be filed with Macomb Township within 45 days after the overflow or backup is discovered, and that the Notice of Claim Form comes from the department or by mail at 54111 Broughton Road, Macomb, MI 48042. It ends with: failure to provide the required notice will prevent recovery of damages.

The state rule is MCL 691.1419, inside the set MCL 691.1416 to 691.1419. An attorney can tell you how it applies to your facts. Prime supplies the dated photos, the moisture log and the invoice for the notice file. The township report covers 2021, so call the department to confirm the numbers before you rely on them.

Which Macomb Township flood days show up in federal flood claim data?

I pulled every National Flood Insurance Program claim for ZIP codes 48042 and 48044 from OpenFEMA on November 4, 2026. The total is 45 claims since 1979. Three dates stand out:

• May 21 to 28, 2004. Sixteen claims, with nine on May 23 alone. FEMA's DR-1527-MI covers May 20 to June 8, 2004 for Macomb County.
• February 9 to 12, 2001. Six claims over four days.
• October 1, 1981. Five claims on one day.

Recent loss dates in the data include August 24, 2023, July 9, 2024 and August 27, 2024. The counts cover only homes with a federal flood policy, so many more basements were wet. The ZIP boundaries run slightly past the township line.

Which regional events put sewage and storm water at risk for Macomb Township basements?

• December 24, 2016. The Macomb Interceptor Drain collapsed in Fraser, near 15 Mile Road and Hayes Road. CBS Detroit reported on January 26, 2017 that 11 communities, Macomb Township among them, were asked to cut water use. Officials warned that the system could back up into basements.
• June 25 and 26, 2021. DR-4607-MI covered Macomb County after five to seven inches of rain, per WDIV on July 1, 2021.
• August 24 to 26, 2023. DR-4757-MI covered Macomb County. One Macomb Township ZIP claim carries August 24, 2023.
• January 29 and 30, 2025. A sewer main broke on Hayes Road between 25 Mile and 26 Mile roads in Washington Township, the neighbor to the north, and raw sewage reached the Middle Branch of the Clinton River, Fox 2 reported on January 30, 2025. Residents were told to avoid the river until testing finished.

Which roads, drains and landmarks matter for Macomb Township basements?

• Romeo Plank Road holds Prime's Macomb office at number 51058.
• Broughton Road holds Macomb Township Hall at number 54111 and the Notice of Claim mailing address.
• Card Road holds the Department of Public Works at number 51650.
• Hall Road (M-59) runs along the south side of the township.
• Hayes Road runs north and south along the township's west side, and the 2025 sewer main break happened on it a few miles north.
• Garfield Road runs north and south through the middle of the township.
• The Middle Branch of the Clinton River is the river named in the January 2025 sewer main report.
• The former Clinton-Macomb Public Library North Branch is the building in the photo above.
• ZIP codes 48042 and 48044 cover the township, and the OpenFEMA counts above use both.

The five companies that name Macomb Township

1. Prime Restoration

Office: Macomb Centre Plaza, 51058 Romeo Plank Rd, Macomb, MI 48042. Phone: (586) 277-1069. Site: primerestorationllc.com.

Prime ranks first on each line of this comparison. The office is inside the township, a crew is on site in 25 minutes, 24/7, and the company has been a family water damage restoration business since 1988. It holds Michigan Residential Builder License 262500492, is an IICRC Certified Firm and shows 5.0 stars from 186 Google reviews. The crew sets Dri-Eaz Velo Pro air movers and a Dri-Eaz LGR 7000XLi dehumidifier, logs moisture daily and carries the rebuild under the same license. See the Macomb page, the Macomb Township water damage page and the sewage cleanup page.

2. SERVPRO of Northeast Macomb Township

Phone: (586) 930-5659. Site: servpro.com/locations/mi/servpro-of-northeast-macomb-township. Address: 54541 Congaree Dr, Macomb, MI 48042.

A franchise of a national brand, with a service-area line that reads "Macomb, MI | New Haven, MI." Its water damage and storm pages cover flood cleanup. Ask for the written scope and who supervises the drying.

3. Action Extraction (Macomb County Flood Restoration)

Phone: (586) 949-4448. Site: macombcountyfloodrestoration.com. Address: 21499 Raintree Dr, Macomb, MI 48044.

An independent company in Macomb County. Its flooded basement page names Macomb Township with Shelby Township, Sterling Heights, Clinton Township and others. Ask for the moisture log.

4. Paul Davis Restoration of East Michigan

Phone: (586) 983-8008. Site: east-michigan.pauldavis.com. Address: 50581 Sabrina Dr, Shelby Township, MI 48315.

A franchise of a national brand. Its flood page lists "Macomb MI" among its coverage areas with Clinton Township, Sterling Heights, Utica and Warren. Ask whether Macomb Township is in the dispatch area for your address.

5. PuroClean Restoration Services (Shelby Township)

Phone: (586) 697-8100. Site: puroclean.com/shelby-township-mi-puroclean-restoration-services. Address: 56700 Mound Rd, Shelby Twp., MI 48316.

A franchise whose water damage process blog post is addressed to homeowners in Shelby Township, Sterling Heights, Macomb Township, Utica and Washington Township. Ask for the crew's start point and the project manager's name.

What does Macomb County add to the township's claim steps?

Some of the storm and sanitary lines under Macomb Township belong to the county, not the township. The Macomb County Public Works Commissioner posts a public notice on flooding claims with its drain board meeting notices. It says any person who experiences an overflow or backup of a sewage disposal system or storm water system must file a written claim within 45 days after it was discovered, mailed or delivered to the Public Works Commissioner at 21777 Dunham Road, Clinton Township, MI 48036. It also gives a toll-free, 24-hour flood and water pollution hotline, (877) 679-4337, to call right after the discovery. The June 12, 2023 notice sits beside agendas for the Macomb Interceptor Drain and two other drainage districts, the same interceptor that failed in Fraser in 2016.

If you cannot tell whether the township or the county owns the pipe, send both a written notice. The cost of an extra envelope is small, and a missed 45-day deadline ends the claim.

What should my written backup notice to the township say?

• Your name, mailing address and phone number.
• The address of the damaged home.
• The date and time you discovered the backup.
• A short description: where the water came up, how deep it got, which rooms it reached.
• The name of the person you spoke to at the township or the county hotline, and the time.
• A list of attachments: photos, the moisture log, the invoice.

Send it by a method that leaves a receipt, such as certified mail, and keep a copy. Prime's office on Romeo Plank Rd can supply the dated photos and logs. An attorney can review the letter before you send it.

Is a sewage backup in a Macomb Township basement a health risk for my family?

It can be. Sewage water can carry bacteria, viruses and parasites. Children, older adults, pregnant women and people with weak immune systems face the highest risk, so they should stay out of the house until the cleanup is done. Do not touch the water with bare skin, do not eat food that touched it, and wash hands with soap and clean water after any contact. Pets should stay away from the area. If someone develops stomach illness, a skin infection or a fever after contact, call a doctor. Open windows upstairs when the weather allows, but do not run the furnace fan if the return duct is in the basement.

How does the crew keep sewage in the basement and out of the rest of the house?

The crew seals the stair door and the doorways with plastic sheeting and tape, so air and dust stay in the work area. Technicians wear coveralls, boots, gloves, eye protection and respirators. A HEPA air scrubber filters air in the basement while the work runs. The crew pumps out the water, cuts away contaminated porous material, bags it and carries it out in sealed bags, and then scrubs and treats the hard surfaces. Tools that enter the basement are cleaned before they leave. After drying, the crew takes final readings. Prime lists each of these steps on the scope so your carrier can see why the line items exist.

What about my furnace and ductwork after a sewage backup?

If the furnace, water heater or ductwork sat in sewage water, they need an inspection by a qualified HVAC technician before you turn them on. Return ducts that pull air from the basement can spread contamination to the whole house. Ask the technician to check the blower, the controls and the duct runs, and ask the carrier whether duct cleaning belongs in the claim. Do not run the system until it has been cleared.

How long does a Macomb Township basement take to dry, and what slows it down?

Most basements reach the dry standard in three to five days. Four things stretch that. A thick poured slab holds water longer than a thin one. Wet insulation or a finished ceiling traps moisture behind a surface that looks dry. High humidity outdoors in summer makes the dehumidifier work harder. And a flood that sat for days has soaked deeper than one caught in the first hours. The crew rereads the meters each day and moves the equipment toward the slowest wall. The log shows when each material reaches its dry reading, and the equipment comes out only after that.

Can my family stay in a Macomb Township house during a basement cleanup?

For clean water confined to the basement, most families stay. The crew works downstairs, and the noise comes from the air movers and the dehumidifier, which run day and night. For a sewage backup, the answer depends on the stairwell, the furnace and the size of the loss. Prime tells you at the first visit whether the upstairs air is safe. If you must leave, keep the hotel and meal receipts, and ask your carrier whether the policy pays for temporary living costs. Many policies do for a covered loss that makes the home unfit to live in, and they pay little or nothing for a basement alone.

What if I rent a home in Macomb Township and the basement floods?

Tell the landlord in writing the same day and keep a copy. The landlord's policy usually insures the building, and your renters policy insures your belongings. A tenant who has no renters policy bears the cost of ruined furniture and electronics even when the landlord's policy pays for the structure. Prime documents a rental the same way it documents an owned home, with photos, readings and an itemized estimate, but the landlord, not the tenant, signs the repair work.

How does the crew decide how high to cut the drywall in a Macomb Township basement?

Water climbs drywall by wicking, so the wet line on the wall understates the damage. After clean water, the crew often takes a flood cut about two feet above the visible line or at the nearest stud break, then reads the wall above the cut. After sewage, the cut goes higher, because the contaminated water traveled up the paper face. The crew leaves a clean, straight edge, removes the insulation behind it, and dries the studs before closing the wall. Each cut appears on the scope with a photo, so the carrier sees what was removed and why.

Does a Macomb Township rebuild need a permit?

Many rebuild items do. Electrical work, plumbing changes, a new egress window and some structural repairs usually need a permit from the township's building department, and an inspector signs off on the work. Cosmetic items such as paint and carpet usually do not. Ask the contractor which items need a permit and who pulls it. Prime handles permits for the rebuild work it performs under Michigan Residential Builder License 262500492.

How do I tell whether my Macomb Township basement water is a sewer backup or something else?

• Sewer backup: water or sludge rises at the floor drain, the basement toilet or the laundry tub, often during a storm, and it smells of sewer. Neighbors on the street may have it too.
• Sump failure: the pit is full and the water spreads from it. The power may be out.
• Seepage: a damp line at the wall base, days after steady rain.
• Plumbing leak: water starts at a fixture or a pipe and stays in one spot until the line is shut off.

Tell the dispatcher which one it looks like. A backup is Category 3 water, and the crew protects itself and the rest of the house differently.

Can a newer Macomb Township home flood in the basement?

Yes. A new house sits on backfill around the foundation, and that soil settles for years. As it settles it can leave a dip that sends rain toward the wall. New homes also depend on a sump pit, drain tile and a battery backup, any one of which can fail. A rough-in for a basement bath adds a floor drain that connects to the sewer, which is the path for a backup. The age of the house does not decide the risk, the grading and the drainage do. Walk the outside after a storm and watch where the water goes.

What should a Macomb Township homeowner do about a backwater valve?

A backwater valve is a one-way valve a plumber installs in the sewer lateral. When the main fills and pushes back, the valve closes and keeps sewage out of the house. It needs a permit and a cleanout, and it needs a check each year so debris does not hold it open. Ask a plumber whether one fits your lot and your line. Prime helps get a plumber to the house and can coordinate the valve with the cleanup.

What does cleanup cost in Macomb Township?

Prime's published Michigan bands are $1,200 to $4,500 for clean water, $2,500 to $7,500 for gray water, and $4,500 to $15,000 and up for sewage or outside flood water. The final number moves with the wet area, the time under water and the finish level. See the Macomb County cost page.

Does homeowners insurance cover a flooded basement in Macomb Township?

A supply-line burst or a failed water heater is usually covered within your limits and deductible. A sewer or drain backup is covered only if the policy carries a water backup endorsement, and sump-pump failure is often a separate add-on with its own cap. Outside floodwater needs a National Flood Insurance Program policy. The carrier decides coverage. Prime documents the loss and sends the carrier the photos, readings and scope.

What are the warning signs in a Macomb Township basement estimate?

• One lump-sum number with no list of rooms, materials or equipment.
• A demand for full payment before any work starts.
• No Michigan license number on the paper.
• No mention of moisture readings or a daily log.
• A claim that the carrier will not pay unless you sign that day.
• Advice to throw everything out or to keep everything without a reading to back it.
• No plan for the rebuild, or a promise that someone else will handle it later.

Prime puts the list, the license and the plan on paper before work begins. You can compare it with any other estimate line by line.

What should I ask a Macomb Township basement flood company before I sign?

• Which license number is on the contract, and does it cover the rebuild?
• Who is my project manager and what is the direct number?
• Will I receive the daily moisture log?
• How do you bill my carrier?
• If the cause is a sewer backup, what protection do your technicians use and how is the stairwell sealed?

Prime answers all five in writing before the first fan runs. Call (586) 277-1069, 24/7, for a flooded basement in Macomb Township.