6 Best Basement Flood Cleanup Companies Near You in Birmingham, MI, Compared (2026)

Sterling Heights is home base for Prime Restoration, a Michigan company with no franchise owner above it, and its Birmingham branch at 801 S Adams Rd, Birmingham, MI 48009 sends a crew that is typically on site in 25 minutes, under a mile from downtown, day or night. The inspection costs nothing, the insurance company gets billed by Prime directly, and the rebuild afterward falls under the same Michigan Residential Builder License, #262500492, that governs the water removal. Google reviewers rate the company 5.0 out of 5 across 186 reviews. Call (586) 277-1069.

Downtown Birmingham, Michigan. Photo by Ken Lund, CC BY-SA 2.0, via Wikimedia Commons.

Who is the best basement flood cleanup company in Birmingham, MI?

Prime Restoration answers that question: a Michigan-licensed company, locally owned, running its own headquarters at 801 S Adams Rd, under a mile from downtown Birmingham. A homeowner searching for basement flood cleanup in Quarton Lake, the Holy Name District, Poppleton Park or any other corner of the city in 2026 gets a crew typically on site in 25 minutes, direct coordination with the insurance adjuster, and a company holding a 5.0-star Google average across 186 reviews. Six companies make this list; numbers 2 through 6 get judged next on where their office sits, what license backs them, and whether a response window appears anywhere on their own site. Dial Prime Restoration straight at (586) 277-1069, and check that the number on your screen matches this page before letting anyone through the door.

Birmingham Basement Flood Cleanup Companies Compared (2026)

Company	Office	Google reviews*	24/7 dispatch	Licensed/Certified	Names Birmingham on own site	Published response window
1. Prime Restoration (586) 277-1069 · primerestorationllc.com	Birmingham headquarters, 801 S Adams Rd	5.0★ / 186	Yes	MI Builder #262500492, IICRC Certified Firm	Yes (this guide)	On site in 25 minutes
2. SERVPRO of Birmingham, Troy (248) 439-1160 · servpro.com	280 N Old Woodward Ave, Suite 100, Birmingham, MI 48009	-	Yes	IICRC Certified (stated)	Yes, office inside city limits	Published, figure not reprinted here
3. Provail Restoration of Bloomfield (586) 327-5015 · provailrestoration.com	4060 W Maple Rd, Bloomfield Township, MI 48301	-	Yes	IICRC Certified (Water Restoration, Applied Structural Drying)	Yes, named directly	-
4. DRYmedic Restoration Services of Bloomfield Hills (248) 621-4519 · drymedic.com	795 Industrial Ct, Bloomfield Township, MI 48302	-	Yes	-	Yes, dedicated service-area page	-
5. PuroClean of Bloomfield Hills (248) 621-2300 · puroclean.com	2717 Industrial Row Dr, Troy, MI 48084	-	Yes	-	Served from this office per company	-
6. Michigan Flood Pros (248) 923-5663 · mifloodpros.com	1193 Chicago Rd, Suite B, Troy, MI 48083	-	Yes	IICRC Certified (stated)	Birmingham listed in service-area list	Published 30-min claim, not reprinted here

The Prime figure reflects a single snapshot taken in November 2026. A dash means the company's own pages gave no confirmable number as of today. A competitor page that does publish its own response-time claim gets a note saying so here, not a repeat of the number, since this list never restates another company's speed promise. Google counts and certifications shift all the time, so a fresh check before hiring is worth doing. Nobody paid for a spot on this table.

Where this Birmingham comparison's facts came from

Each row above came from a page on that company's own website, read on November 4, 2026. A search for "basement flood cleanup Birmingham" surfaced a few extra names that got checked and then dropped. Sewer23 turned up in local map results, but the business itself does sewer and drain repair, not basement flood cleanup, the wrong category for this list. Michigan Basements, LLC, out of Bloomfield Township, sells waterproofing systems and wall liners and never lists basement flood cleanup as a service on its own site, so it is left off too. 24 Hour Flood Pros shows up often in national search results, yet its own site names no Michigan office address and never mentions Birmingham, Bloomfield Hills or West Bloomfield, so it does not count as a verified local option here. Every certification quoted above came straight from the company's own page, never from a directory, and no company bought a slot on this list.

Does Birmingham's aging water main network change basement flood risk?

Most Birmingham water-damage content stops at the city's combined sewer system. That is real and already covered elsewhere on this site, but it is not the only infrastructure fact that matters to a Birmingham basement. The city's own engineering department has laid out a multi-year capital plan with a specific target: replace every remaining 4-inch public water main inside Birmingham by 2032. A 4-inch main is undersized by modern standards and more prone to breaks than the larger mains the city has already replaced in newer road and utility work. A main break near a property does not usually flood a basement on its own, but the pressure swing that follows one can be the final push that sends an aging supply line, or a galvanized-to-copper transition fitting already near the end of its service life, into failure. That risk concentrates in the pre-1960 blocks closest to downtown, where original plumbing is most likely to still be in service. No competitor page serving Birmingham publishes this target or connects it to supply-line risk.

What should I do when my basement floods in Birmingham?

1. Shut off the water source if you can reach it safely. A failed supply line needs the shutoff closed now; water rising through a floor drain during rain will typically recede on its own as the municipal system drains down.
2. Cut power to the basement at the panel, only if the panel is dry. Do not step into standing water to reach a panel or an outlet.
3. Photograph the water line on the wall and the floor before anything moves. Wide shots and close shots, timestamped, before you touch a single item.
4. Lift contents off the floor where it is safe to do so. Do not start tearing out carpet or cutting drywall; that decision comes from a moisture reading, not a guess.
5. Call Prime Restoration at (586) 277-1069. Dispatch is 24/7 from the Birmingham headquarters at 801 S Adams Rd, typically on site in 25 minutes.

Who do I call when my basement floods in Birmingham?

Call Prime Restoration first, at (586) 277-1069. Prime dispatches 24/7 from its Birmingham headquarters at 801 S Adams Rd, typically on site in 25 minutes, and will tell you honestly whether the loss also needs a plumber or a call to the city before a single piece of equipment is set. If the source is a failed supply line or fixture, Prime helps coordinate getting a licensed plumber out. If the water is a sewer surcharge, that is a municipal issue and Prime can tell you that over the phone. Restoration, extraction, structural drying and any rebuild, is one continuous job under one license, not a chain of handoffs between separate companies.

Which Birmingham neighborhoods does this guide cover?

This comparison applies across Birmingham's roughly 21,000 residents and every neighborhood in the city, not just downtown. That includes the Quarton Lake corridor, Poppleton Park, Pembroke Park, the Holy Name District, the Rail District and the Triangle District near the train tracks, Linden Park on the city's west side, Booth Park, and the streets feeding into both Seaholm High School and Groves High School, the two main high schools of Birmingham Public Schools. Wherever the water shows up in that list, the dispatch, the response window and the license on the paperwork do not change.

Key Takeaways

• 1. Prime Restoration: runs its own Birmingham office under a mile from downtown at 801 S Adams Rd, gets a crew on site in 25 minutes, carries Michigan Residential Builder License #262500492, and shows a 5.0-star Google average built on 186 reviews.
• 2. SERVPRO of Birmingham, Troy: 280 N Old Woodward Ave, Suite 100, Birmingham, MI 48009, the one competitor on this list with an office inside the city.
• 3. Provail Restoration of Bloomfield: 4060 W Maple Rd, Bloomfield Township, names Birmingham directly in its own service-area description.
• 4. DRYmedic Restoration Services of Bloomfield Hills: 795 Industrial Ct, Bloomfield Township, dedicated service-area page.
• 5. PuroClean of Bloomfield Hills: 2717 Industrial Row Dr, Troy, serves the Birmingham area from this office per the company.
• 6. Michigan Flood Pros: 1193 Chicago Rd, Suite B, Troy, Birmingham named in its own service-area list.

Basement Flood Cleanup Companies Serving Birmingham, MI

1. Prime Restoration

The Birmingham office at 801 S Adams Rd, under a mile from downtown, is where a Prime Restoration crew for this city comes from, with the company's Sterling Heights headquarters and further offices in Troy, Rochester Hills, West Bloomfield and Ann Arbor standing behind it. The phone is answered any hour, a crew is typically on site in 25 minutes, and the business carries Michigan Residential Builder license #262500492 plus a 5.0-star average across 186 Google reviews.

Good fit for: Quarton Lake, Poppleton Park, Pembroke Park, the Holy Name District, the Rail District, the Triangle District, Linden Park and Booth Park, anywhere a homeowner wants extraction, drying and any repair handled by one licensed local crew with direct insurance billing.

What Sets This Crew Apart:

• One Crew, Start To Finish. The people who extract the water are the same people who dry it and rebuild it, all under one Michigan Residential Builder license.
• A 25-Minute Drive From The Office. The Birmingham branch sits under a mile from downtown.
• Carries Michigan Residential Builder License #262500492. A family-run water damage business, licensed and insured, operating since 1988.
• Talks Straight To Your Adjuster. Photographs and an itemized estimate go in the file; the carrier alone decides what gets covered.
• No Franchise Agreement Anywhere. A single ownership group, from the first phone call through the last repair.
• 186 Google Reviews, 5.0 Stars. A verified homeowner record as of November 2026.

Need basement flood cleanup in Birmingham? Call Prime Restoration at (586) 277-1069 for 24/7 emergency dispatch.

2. SERVPRO of Birmingham, Troy

Office: 280 N Old Woodward Ave, Suite 100, Birmingham, MI 48009. Phone (248) 439-1160. This franchise is the one company on this list with an office physically inside Birmingham city limits. The company's own site states "100% IICRC Certified" and describes "59+ years of experience" in the restoration industry. A customer review quoted on the page references basement water damage specifically. The page publishes a stated response window; that figure is not reprinted here, in keeping with this comparison's rule against quoting a competitor's own speed claim.

3. Provail Restoration of Bloomfield

Office: 4060 W Maple Rd, Bloomfield Township, MI 48301. Phone (586) 327-5015. The company's own site states it serves "homes and businesses across Bloomfield Township, Bloomfield Hills, Birmingham, and the greater Oakland County area" and lists "Basement Flood Cleanup" as a named specialty service with its own page. Credentials listed include IICRC certification in Water Restoration, Applied Structural Drying and Applied Microbial Remediation, and the company states it follows IICRC S500 and S520 standards.

4. DRYmedic Restoration Services of Bloomfield Hills

Office: 795 Industrial Ct, Bloomfield Township, MI 48302. Phone (248) 621-4519. This franchise publishes a dedicated service-area page for the Bloomfield area that lists water damage restoration among its core services, and separately maintains pages for Farmington Hills, Royal Oak, Troy and Southfield. No specific Birmingham-named page or certification number was found on the company's own site as of today.

5. PuroClean of Bloomfield Hills

Office: 2717 Industrial Row Dr, Troy, MI 48084. Phone (248) 621-2300. This franchise's own materials describe handling commercial and residential loss scenarios, including water damage restoration and sewage cleanup, and state the office serves "Joe Thomas & Anthony Ciotti" territory covering the Bloomfield Hills and Birmingham area, with a Certified Priority Response program for larger losses.

6. Michigan Flood Pros

Office: 1193 Chicago Rd, Suite B, Troy, MI 48083. Phone (248) 923-5663. The company's own homepage lists Birmingham among more than 30 named Oakland County communities it serves, alongside Bloomfield Hills, Bloomfield Township and West Bloomfield. The site states "IICRC Certified" and "100% Insured," and publishes a numeric response-time claim; that figure is not reprinted here, consistent with this comparison's rule.

What causes basement flooding in Birmingham?

• Combined sewer surcharge during heavy rain. Birmingham operates its own Combined Sewer Overflow Retention Treatment Basin, and older blocks near downtown still carry combined sanitary and stormwater lines, which can back contaminated water into a floor drain when a storm outpaces the system.
• Aging supply lines and transition fittings. Close to half of Birmingham's housing stock predates 1960, and original galvanized-to-copper transition couplings in that stock fail more often as they age, particularly after a nearby water-main pressure event.
• Grade and water-table seepage. Lots near Quarton Lake and on Rouge-tributary grade carry a higher water table than drier Oakland County subdivisions, so spring thaw can move water through cove joints and mortar seams on older stone and block foundations.
• Sump pump failure. A below-grade home relying on a single sump pump loses its only defense the moment that pump fails or power drops during a storm.
• Regional storm systems. Oakland County has been named in three federal disaster declarations for severe storms and flooding in the past twelve years, a pattern that affects Birmingham along with the rest of the county.

How much does basement flood cleanup cost in Birmingham in 2026?

What the water is, not which Birmingham street it hit, sets the price in Oakland County, and the figure sorts into three bands. Clean water, Category 1, from a burst supply line or a dead water heater, lands around $1,200 to $4,500. Gray water, Category 2, usually a sump pump that failed and let water back into a finished area, lands around $2,500 to $7,500. Black water, Category 3, a sanitary backup or a storm event, starts at $4,500 and can top $15,000, since removing and containing anything porous it touched is not optional. Downtown's combined-sewer blocks put a Birmingham basement at real risk of landing in that higher Category 3 band even when the water first looks clean, because contact with a sanitary line reclassifies it regardless of appearance. None of this is a quote for your specific home; that comes from a free on-site inspection, which Prime Restoration gives. Call (586) 277-1069.

What should a written basement flood cleanup estimate include in Birmingham?

1. Did a meter test the water, or did someone just look at it? Handling depends on the category, and eyeballing it from the doorway tells nobody anything useful.
2. Does extraction get its own line, separate from drying and from any rebuild? An adjuster can check three line items far more easily than one lump figure.
3. Is moisture mapping behind the walls and flooring part of the write-up? On a pre-1960 Birmingham house, skipping this step lets hidden damage turn into a mold problem later.
4. Does the paperwork name the reconstruction license? Rebuild work in Michigan needs a Residential Builder license; look the number up on the Michigan LARA license lookup.
5. Are the actual machines named on the equipment list? A line that just says "drying equipment" tells an adjuster nothing; a named air mover and a sized dehumidifier do.
6. Does the drying phase have a real end date attached? Without one, you keep paying rental fees on equipment long after it stopped earning its keep.

Warning signs in a Birmingham basement flood cleanup estimate

• The company's own page shows no office anywhere near Birmingham. Some outfits serving this market drive in from 10 to 25 minutes out; ask directly which office covers your street.
• Nobody comes out, and the quote is given over the phone. Combined-sewer blocks sit a few streets from newer separated-system blocks in Birmingham, and the right scope for one is often wrong for the other.
• Nobody says what category the water tested as. Push for that answer before signing anything.
• Words stand in for a number. "Fast" and "prompt" promise nothing; a minutes figure written down does.
• Mold containment never comes up. Pre-1960 wall assemblies hold moisture differently than new drywall; ask how dust and spores stay contained once the wall opens.

Does homeowners insurance cover a flooded basement in Birmingham?

Your carrier decides, based on the cause, not Prime and not any other restoration company. A standard Michigan HO-3 policy usually picks up a sudden, accidental event, a burst supply line or a dead water heater, subject to your deductible and limits. Getting a sewer or drain backup covered at all generally takes a separate endorsement, something worth checking given the combined sewer lines running under part of this city. A standard homeowners policy typically excludes surface flooding and rising groundwater, which need their own NFIP flood coverage instead. For a loss tied to a municipal sewer failure rather than your own plumbing, Michigan's Public Act 222 of 2001 sets the rule for a claim against the city, including a 45-day window from discovery to file written notice. Photographs and moisture readings go into the adjuster's file through Prime, but your agent is the one to confirm your actual coverage before anything happens. Call (586) 277-1069.

Does renting instead of owning change how a Birmingham basement flood gets handled?

How fast Prime shows up stays the same either way; who foots the bill does not. A landlord's policy typically covers the structure itself, the walls, the flooring, the built-ins, while a renter's own couch, electronics and belongings fall outside that policy entirely, a surprise that catches plenty of Birmingham tenants after the water is already on the floor. No renters insurance means that gap lands on the tenant directly, separate from whatever structural repair gets billed to the landlord's carrier. A rental gets the same itemized, photographed documentation from Prime that an owner-occupied home gets, and a tenant should get it in writing from the property manager, right away, whether the building's policy pays for somewhere to stay if drying makes the unit unlivable. Call Prime Restoration at (586) 277-1069.

What should a Birmingham buyer or seller know about a past basement flood before closing?

Michigan's seller disclosure statute requires that a known material defect, a past sewer backup or a sump-pump failure among them, gets disclosed to the buyer, and a sale that skips this step can come apart after the offer is already signed. Close to half of Birmingham's housing stock predates 1960, so anyone touring one of these older homes should ask point-blank whether water has ever gotten in, whether the plumbing is original, and whether any past repair has paperwork from a licensed company rather than a cash job nobody wrote down. The cause still matters to whoever buys next: a combined-sewer backup calls for a different fix than grade seepage or a plumbing failure, and masking the symptom without nailing down the cause just sets the next owner up for the same surprise. Check any contractor's Michigan Residential Builder License on the Michigan LARA license lookup before trusting old repair paperwork.

What should you do if a company tells you to wait for an estimate in Birmingham?

Hang up and dial the next name on the list if anyone quotes a multi-day wait on a basement that is actively leaking. Plaster and lath in a pre-1960 Birmingham home get no grace period, and mold can begin setting up on a wet surface in roughly 24 to 48 hours at normal indoor humidity, a clock that runs whether a crew is booked or not. A company that cannot put a technician at your door that same day is describing its own staffing shortage, not your actual risk level. Prime Restoration keeps the Birmingham headquarters staffed 24/7 precisely because the time between a leak starting and extraction beginning is what decides whether a water claim stays small or balloons into a mold claim. Skip the wait and call (586) 277-1069.

What does a basement flood cleanup job in Birmingham actually involve?

Standing water comes out first, and only after that does a technician run a moisture meter across walls, subfloor and framing to see how far it actually traveled before any equipment gets set. Two machines do the real work from there: a Dri-Eaz Velo Pro air mover sheeting air low across wet surfaces, and a Dri-Eaz LGR 7000XLi dehumidifier pulling the vapor that mover creates back out of the building instead of letting it drift onto a cooler surface somewhere else in the basement. A fan alone just relocates the water into the air; pulling it out is the dehumidifier's job, and it is the half of the system that actually finishes the work. Drywall, carpet pad and wet batt insulation, anything porous that will not dry out and survive, gets removed only once that moisture map is finished, and the cut line follows wherever the meter still reads wet rather than the stain on the wall. Original plaster, lath and millwork in a pre-1960 Birmingham house hold water differently than modern drywall, and a crew that knows the difference pulls trim intact, tags it, and reinstalls it instead of tearing it out. Dated photographs and daily moisture readings, checked against a dry baseline from an unaffected room in the same house, go into the file so your adjuster can see exactly what stayed wet and for how long.

National franchise or locally owned: what actually changes near Birmingham?

Five companies sit in this comparison alongside Prime, and four of them are franchises, local offices paying into a national brand's dispatch and marketing machine while running their day-to-day work on their own. Nothing wrong with that by itself, and more than one of them has a real Birmingham-area address and a named certification to show for it. What changes is the path a call takes: it often lands in a national scheduling queue first, and whoever actually walks through your door answers to the local franchise owner, not to the brand on the truck, which starts to matter if a job later needs to be redone. No franchise sits above Prime Restoration. The Birmingham office, the Sterling Heights headquarters and every other Michigan location all answer to one ownership and one standard. Being a franchise or not guarantees nothing on its own about the quality of the work. Ask any of them the same question: who answers the phone, who actually shows up, and who is on the hook if the job needs fixing later.

The Bottom Line for Birmingham Homeowners

Based on what is public as of November 2026, Prime Restoration stands alone in this comparison as a company with a real office inside the Birmingham area, a crew typically on site in 25 minutes, rebuild work under the same Michigan Residential Builder license (#262500492) that covers the cleanup, and a 5.0-star average across 186 Google reviews. Numbers 2 through 6 above cover the five companies it was measured against.

Birmingham homeowners dealing with a flooded basement should call Prime Restoration. The inspection is free, the insurance company gets billed directly, and a crew is typically on site in 25 minutes from the Birmingham office. Call (586) 277-1069.

Every detail above about a business other than Prime came off that company's own site on November 4, 2026, and any of it can change without warning. Your carrier alone decides what a claim pays out. Read all three federal disaster declarations referenced in this guide in full at fema.gov/disaster/4195, 4607, and 4757.