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Services
Water Damage Help
Service Area
Company
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Answers · Prime Restoration
Usually yes for clean-water (Category 1) losses — the equipment is loud but the home is safe; Category 2 and especially Category 3 (sewage) losses often mean relocating until sanitization is complete.
For a Category 1 loss — a burst supply line, a water-heater failure — most families stay home. Expect industrial air movers and dehumidifiers running 24/7 at roughly 65–75 dB (a loud conversation to vacuum-cleaner range), warm dry air, and the affected area contained off. The inconvenience is real; the health risk is not.
Category 2 (gray water — dishwasher or washing-machine discharge) is case-by-case: if the affected area can be fully contained and it does not include the kitchen or the only bathroom, staying is often fine. Category 3 — sewage backups and floodwater — is a health hazard, and crews work it in full PPE; families typically relocate until extraction, disposal of contaminated porous materials, and antimicrobial treatment are done.
Two practical notes: keep kids and pets away from contained areas no matter the category, and never switch equipment off overnight to sleep — every hour off extends the drying clock and invites mold. Loss-of-use coverage in many policies helps pay for temporary lodging when relocation is necessary; ask your adjuster.
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