Ferndale, MI Water Damage Restoration Companies Ranked: Prime Restoration First of 536

Ferndale uses a combined stormwater and sewer system. The city says rainwater and the things residents flush both flow toward the Kuhn Water Retention and Treatment Basin. The pipes have room for normal use. A long or intense storm can overwhelm them, and roots or debris in the lines make that worse. When the pipes fill, the water rises through the lowest opening, which is often a basement floor drain.

The city has a dated example. On July 24, 2021, a storm gave Ferndale nearly 2 inches of water in under 50 minutes. Reports in the next 48 hours ranged from gurgling toilets to several inches of standing basement water. City Hall and the Gerry Kulick Community Center flooded as well. The city also says the infrastructure is the same as it was 80 years ago at installation.

A resident with a basement backup can call Public Works at 248-546-2519 or report it on the city's SeeClickFix portal. The city asks residents to unclog a street drain only after the rain stops, because doing it during the storm can overwhelm the system. Public Works cleans and lines sewer lines and basins each year. Prime Restoration documents each backup job with photos, moisture logs and a written scope a carrier can review.

Michigan law sets a short clock for a claim against a city sewer system. The claimant must notify the governmental agency in writing within 45 days after the date the damage was discovered, or should have been discovered with reasonable diligence. The notice must contain the content the law lists. Dated photos and moisture readings from the first day of a Ferndale backup show when the damage began.

Ferndale also requires permits for sewer repair. The city's Building Services page says a sewer permit is required to repair a sanitary service lateral, so the work meets the current Michigan Plumbing Code. It adds that construction work on sewerage and drainage must be done by a licensed digger. A homeowner who has a lateral dug up after a backup should confirm that the permit exists before the trench closes.

Landlords face a separate rule. All rental properties in Ferndale must be registered with the Community and Economic Development Department, and the city publishes a rental inspection checklist of common property maintenance violations. A water-damaged rental unit therefore answers to the city as well as to a carrier. Prime Restoration holds Michigan residential builder license #262500492 and is open 24/7.