Auburn Hills, MI Water Damage Restoration Companies Ranked: Prime Restoration First of 538

Auburn Hills packs about 26,000 residents into 17.4 square miles, but the city’s own fire department says its heavy industrial and commercial development can push the daytime population past 100,000. A pipe break or sprinkler discharge at an office park or warehouse on a weekday can affect far more square footage, and far more people, than the same loss in a city built mostly of houses.

The city stations its fire crews to match that mix: one station sits about two miles from the Great Lakes Crossing Outlet Mall, and another sits directly across from the Oakland University campus. A restoration crew serving Auburn Hills answers calls from single-family basements, apartment buildings and large commercial floor plates, often in the same week.

Four of the ten companies ContractorsRanked lists for Auburn Hills water damage work are themselves based in Auburn Hills: DRYmedic Restoration Services of Bloomfield Hills, Strong Restoration of Michigan, weDRY Restoration and Pristine Clean and Restoration. Every one of them ranks below Prime Restoration, which works from Birmingham. The CR Score gap between Prime Restoration and the next company on the list, Modernistic of Troy, is 11 points.

The City of Auburn Hills requires written notice within 45 days of a sewage disposal or storm water system event, using its own Notice of Claim form sent to the city’s Public Utilities Manager. The form states plainly that failure to give proper notice in time will bar the claim. Prime Restoration photographs and logs every Auburn Hills water loss from the first visit, so that 45-day window is never the reason a resident’s claim fails.

A sewer backup claim against the city is separate from any permit work the repair itself needs. Auburn Hills requires its own Department of Public Works permit before a crew repairs or replaces an underground water or sewer line, with a $100 inspection required before the trench is backfilled. A restoration company that skips that permit can leave a homeowner with repair work the city will not sign off on.

Residents with questions about a backup claim or a water or sewer permit can reach the Auburn Hills Department of Public Works directly at (248) 370-9400, Monday through Friday, 8 a.m. to 5 p.m.

The Clinton River runs through Auburn Hills along with several lakes and streams, and the city’s own stormwater page points residents to the Clinton River Watershed Council for more on the waterway. The city also promotes low impact development, a stormwater approach that manages rain close to where it falls instead of pushing it straight into the storm sewer.

Heavy regional storms show how fast that rain can add up. A National Weather Service report on the June 25 to 26, 2021 flooding across Oakland County logged more than four inches of rain at stations in Bloomfield Township and Bloomfield Hills, both close to Auburn Hills on the same storm track. A building near the Clinton River with a lower level below the surrounding grade is the first place that kind of rainfall shows up.

Prime Restoration treats a river-adjacent basement or a ground-floor commercial unit the same way after a loss: pull standing water first, then dry the structure with commercial equipment and verify with a moisture meter before any wall goes back together.