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Water Damage Help
Service Area
Company
13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
The difference between "mold cleanup" and IICRC S520 remediation is containment. Without proper containment — 6-mil poly, negative air, HEPA filtration — remediation spreads spores through the rest of the house. This is why DIY mold cleanup so often makes the problem worse.
IICRC-Certified · Licensed & Insured · 24/7 Emergency Dispatch
Oak Park’s older sewer infrastructure was built for a lower-density era — modern storm events routinely overwhelm the system and push water back into basements throughout the city.
Housing here is predominantly Dense 1940s–1950s brick bungalow housing on compact lots. The most common restoration-related issues in Oak Park are aging cast iron drains, combined sewer backups, basement flooding. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
Prime Restoration performs mold remediation per IICRC S520 — the industry standard for safe, thorough mold removal. Our process includes full containment with negative air, HEPA filtration, removal of contaminated porous materials, surface cleaning with EPA-registered antimicrobials, and post-remediation verification. Every project is documented so homeowners have paperwork for their insurance carrier.
The same documented process on every project — based on IICRC S520.
We identify and document the moisture source (leak, condensation, humidity). Remediation without fixing the source is temporary.
Affected area is isolated with 6-mil poly barriers. Negative air pressure is established with HEPA filtration to prevent cross-contamination.
Contaminated porous materials (drywall, insulation, carpet pad, MDF) are removed and bagged inside containment. Framing is HEPA-vacuumed and wire-brushed.
All surfaces inside containment are HEPA-vacuumed twice. EPA-registered antimicrobial is applied per S520 guidance.
Affected framing is dried to standard before reconstruction. Moisture readings are documented daily.
Visual inspection confirms the area is "visibly clean" per S520. Third-party air sampling is recommended for larger projects.
New drywall, insulation, and finishes are installed. Documented in Xactimate.
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian Hosler
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan Mikha
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed Walid
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam Jarjess
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome Kim
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B
Verified Google Review
“This company Prime Restoration in Troy, is absolutely incredible! I really hope you never have to deal with water damage, but if you do, just take a deep breath and reach out to Prime Restoration. Trust me, they're the real deal.”
Ramiz G
Troy, MI
“One of the best, if not the best, water restoration company around. Nick is an absolute G. Helped me out and fixed everything for me.”
Gionni C
Verified Google Review
“After I had water damage in my entire home, I gave Prime Restoration a call and they fixed it efficiently and high quality. Would highly recommend this company to anyone in Clawson. 10/10”
Luke Zora
Clawson, MI
“House got water in the basement from a storm and heavy rain. They showed up within the hour and got the water cleaned up and all dry. Now they are helping with repairing the damage. Amazing company. Best in Clawson”
Sinan Sabbagh
Clawson, MI
“Prime Restoration was fantastic. I'd highly recommend using them for anything they can assist you with. Great service and best water damage cleanup in Troy”
Andy Abro
Troy, MI
“Had a water heater break. The first person I called at midnight was Prime. They came ASAP and documented all the damage. Then started the flood restoration. They wrote an estimate to price the restoration. I highly recommend.”
Yashhvardhan Rajjput
Verified Google Review
“If I could give 10 stars I would! I can't praise the crews that respond to water damage enough! They are efficient, polite, came precisely and did a wonderful job!”
Kristian Shari
Verified Google Review
“Fire damage to my house this past year, Prime Restoration stepped up and their help was felt immediately! Friendly, helpful, professional staff that made us feel like family and showed they really cared about us. My house looks incredible, could not have asked for a better experience!”
Gina Randall
Verified Google Review
“Laundry pipe begins to leak at night. This company had a crew out the SAME DAY. I was referred to them and very impressed! Would highly recommend them.”
SERT Club
Verified Google Review
“Thank you Prime Restoration. I had my water line break and ruin my bathroom. Everything is fixed now. Also, the service was quick and they were very professional.”
Theo Pispidikis
Verified Google Review
“When I contacted Prime Restoration based on a friend's recommendation, I was extremely impressed with their services. The representative who arrived promptly to assess the situation was knowledgeable and addressed all my concerns.”
Kristofer Kalaj
Verified Google Review
“My house had a flood caused by a faulty refrigerator, but Prime Restoration resolved the situation. Highly recommend for fridge-related floods in Troy, Michigan.”
Danjel Pllumaj
Troy, MI
Common questions from Oak Park homeowners before they call.
Coverage depends on your policy and the cause. Mold resulting from a sudden covered water loss (burst pipe) is usually covered. Mold from a long-term leak or poor maintenance is often excluded. We document the scope in Xactimate so you have itemized paperwork either way — your carrier makes the final coverage decision.
Visible mold does not always require testing before remediation — S520 allows visual confirmation in many cases. Testing is recommended when mold is suspected but not visible, when health symptoms are driving the investigation, or when tenants / real estate transactions are involved. We coordinate with independent hygienists for third-party testing.
Only if the moisture source returns. Proper S520 remediation eliminates the existing colony; staying mold-free requires addressing the underlying moisture. We document the moisture source and the fix so you have a record for future reference.
For contained remediation in a single area, most homeowners stay in place. For larger projects or when occupants have respiratory conditions, temporary relocation during active removal is sometimes recommended.
Prime Restoration is a licensed restoration contractor, not a public adjuster. Under Michigan law (MCL 500.1201) only the homeowner or a licensed public adjuster can negotiate an insurance claim. What we do is document the full project scope in Xactimate so you have clear line-item paperwork to submit to your carrier.
Mold
Stachybotrys and other dark-colored mold removal under IICRC S520 containment protocols.
Mold
Attic mold removal via soda blasting, HEPA cleaning, and ventilation correction.
Water Damage
IICRC S500 water extraction, structural drying, and full restoration with Xactimate documentation.
We also serve these nearby Oakland County communities.
24/7 emergency dispatch. IICRC-certified crews. Typical response within 60 minutes across our core service area.