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Water Damage Help
Service Area
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13854 Lakeside Circle, Suite 558
Sterling Heights, MI 48313
Ceiling stains are a symptom, not the problem. A bath fitting can drip for weeks before the stain shows up downstairs, and by then the subfloor above is usually saturated. Finding the source is step one — covering the stain without drying the cavity means the stain comes back twice as big.
IICRC-Certified · Licensed & Insured · 24/7 Emergency Dispatch
Farmington Hills’ established neighborhoods have mature tree canopies — falling limbs during storms routinely create roof punctures and downstream interior water damage.
Housing here is predominantly 1960s–2000s colonial and contemporary homes on large lots. The most common restoration-related issues in Farmington Hills are finished basement flooding, ice dams, sump failures. Our crews treat each property as its own project — scope, drying time, and rebuild needs are written based on what we measure on site, not a generic playbook.
A water stain on your ceiling almost always means something upstream has been leaking longer than you think. Our crews identify the source (roof, bathroom fitting, HVAC condensate, or upstairs appliance), dry the affected framing and drywall, and rebuild the ceiling to match. Every job is documented in Xactimate so you have itemized line-item paperwork for your insurance carrier.
The same documented process on every project — based on IICRC S500.
We trace the leak to its origin — roof flashing, plumbing fitting, HVAC condensate, ice dam, or upstairs appliance — and coordinate repair with a licensed trade.
Thermal imaging and moisture meters map the affected area. Inspection holes are cut to confirm drywall, insulation, and framing moisture readings.
Sagging or saturated drywall is removed. Wet blown-in insulation is bagged and disposed of. Wet joists and subfloor are exposed for drying.
Air movers and dehumidifiers are set to dry the framing and subfloor to standard. Daily moisture readings are logged until dry.
New drywall is hung, taped, textured, primed, and painted to match. For textured ceilings we match the existing pattern (knockdown, popcorn, or smooth).
5.0 Stars · 101 Verified Google Reviews
“Had a really good experience with Prime Restoration for mold remediation. They were professional, clear about the process, and actually made me feel confident about the process. Not pushy. I'd definitely recommend them around Bloomfield Hills”
Christian Hosler
Bloomfield Hills, MI
“Prime Restoration is a solid company in Michigan for basement floods and water damage. They're professional, knowledgeable and the kind of team you'd want handling a stressful situation.”
Nathan Mikha
Verified Google Review
“Prime Restoration in Bloomfield has an outstanding team for water damage restoration. Their crew is phenomenal. great people with top notch character who clearly know their stuff. Highly recommend for anyone facing water damage in Bloomfield.”
Ahmed Walid
Bloomfield, MI
“Best in the game did my basement because it flooded and they left no messes clean and efficient”
Adam Jarjess
Verified Google Review
“The Prime Restoration team was absolutely fantastic! Very professional and communicative. Completed the job in a timely manner. I would highly recommend!”
Jerome Kim
Verified Google Review
“I called five different companies for restoration work, and Prime Restoration was hands down the fastest and most fair on price. They got me a quote the same day, while others were still "getting back to me." Their team works fast.”
Sean B
Verified Google Review
“This company Prime Restoration in Troy, is absolutely incredible! I really hope you never have to deal with water damage, but if you do, just take a deep breath and reach out to Prime Restoration. Trust me, they're the real deal.”
Ramiz G
Troy, MI
“One of the best, if not the best, water restoration company around. Nick is an absolute G. Helped me out and fixed everything for me.”
Gionni C
Verified Google Review
“After I had water damage in my entire home, I gave Prime Restoration a call and they fixed it efficiently and high quality. Would highly recommend this company to anyone in Clawson. 10/10”
Luke Zora
Clawson, MI
“House got water in the basement from a storm and heavy rain. They showed up within the hour and got the water cleaned up and all dry. Now they are helping with repairing the damage. Amazing company. Best in Clawson”
Sinan Sabbagh
Clawson, MI
“Prime Restoration was fantastic. I'd highly recommend using them for anything they can assist you with. Great service and best water damage cleanup in Troy”
Andy Abro
Troy, MI
“Had a water heater break. The first person I called at midnight was Prime. They came ASAP and documented all the damage. Then started the flood restoration. They wrote an estimate to price the restoration. I highly recommend.”
Yashhvardhan Rajjput
Verified Google Review
“If I could give 10 stars I would! I can't praise the crews that respond to water damage enough! They are efficient, polite, came precisely and did a wonderful job!”
Kristian Shari
Verified Google Review
“Fire damage to my house this past year, Prime Restoration stepped up and their help was felt immediately! Friendly, helpful, professional staff that made us feel like family and showed they really cared about us. My house looks incredible, could not have asked for a better experience!”
Gina Randall
Verified Google Review
“Laundry pipe begins to leak at night. This company had a crew out the SAME DAY. I was referred to them and very impressed! Would highly recommend them.”
SERT Club
Verified Google Review
“Thank you Prime Restoration. I had my water line break and ruin my bathroom. Everything is fixed now. Also, the service was quick and they were very professional.”
Theo Pispidikis
Verified Google Review
“When I contacted Prime Restoration based on a friend's recommendation, I was extremely impressed with their services. The representative who arrived promptly to assess the situation was knowledgeable and addressed all my concerns.”
Kristofer Kalaj
Verified Google Review
“My house had a flood caused by a faulty refrigerator, but Prime Restoration resolved the situation. Highly recommend for fridge-related floods in Troy, Michigan.”
Danjel Pllumaj
Troy, MI
Common questions from Farmington Hills homeowners before they call.
Not if the cavity is still wet. Painting over a wet stain seals moisture into the gypsum and framing and guarantees a mold problem. Confirm with a moisture meter that the cavity is dry first, then seal with a stain-blocking primer before paint.
We coordinate with a licensed roofer or plumber to make the source repair. Our scope is the water damage cleanup, drying, and rebuild — we do not make the primary source repair ourselves.
Most single-room ceiling jobs dry in 3–4 days and rebuild in another 2–4 days. Texture matching adds a day if the existing texture is unusual.
Prime Restoration is a licensed restoration contractor, not a public adjuster. Under Michigan law (MCL 500.1201) only the homeowner or a licensed public adjuster can negotiate an insurance claim. What we do is document the full project scope in Xactimate so you have clear line-item paperwork to submit to your carrier.
Water Damage
Emergency response to burst, frozen, or ruptured pipes — water extraction, wall cavity drying, and rebuild.
Water Damage
IICRC S500 water extraction, structural drying, and full restoration with Xactimate documentation.
Storm Damage
Emergency tarping, water intrusion cleanup, and full restoration after storm events.
We also serve these nearby Oakland County communities.
24/7 emergency dispatch. IICRC-certified crews. Typical response within 60 minutes across our core service area.